FDA Adverse Event Malfunction Summary report: N

QUICKVUE AT-HOME OTC COVID-19 TEST

MDR report key: 12356964 · Received August 23, 2021

Report

Report Number
0002024674-2021-00039
Event Type
Malfunction
Date Received
August 23, 2021
Date of Event
August 15, 2021
Report Date
August 23, 2021
Manufacturer
QUIDEL CORPORATION
Product Code
QKP
PMA / PMN Number
EUA210269
Adverse Event
Yes
Report Source
Manufacturer report
Reporter Location
OH, US
Reporter Occupation
003

Narratives

Additional Manufacturer Narrative · 0

FOLLOW-UP TO CORRECT THE PRODUCT CODE TO QKP.

Description of Event or Problem · 0

CONSUMER DIPPED NASAL SWAB INTO REAGENT BEFORE INSERTING IN NASAL CAVITY - CONSUMER REPORTS THEY HAD A BLOODY NOSE AS A RESULT - TS DOCUMENTING AND RECOMMENDED CONSUMER FOLLOW-UP WITH PROVIDER IF SYMPTOMS PERSIST.

Additional Manufacturer Narrative · 1

INVESTIGATION CONCLUSION: A REVIEW OF COMPLAINT HISTORY DID NOT IDENTIFY ANY ADVERSE TRENDS. THE INSTRUCTIONS ARE PRECISE AND CLEAR ON HOW THE TEST SHOULD BE PERFORMED. IT IS INCUMBENT UPON THE USER TO FOLLOW THE INSTRUCTIONS AS THEY ARE CALLED OUT IN THE PACKAGE INSERT. INVESTIGATION SUMMARY: IN RESPONSE TO YOUR COMPLAINT, WE PERFORMED A REVIEW OF THE PACKAGE INSERT (PI) FOR CLARITY OF INSTRUCTIONS. NO ISSUES WERE FOUND. THE REPORTED PROBLEM WE BELIEVE IS RELATED TO A DEVIATION FROM THE INSTRUCTIONS CALLED OUT IN THE PI. ADDITIONALLY, WE REVIEWED THE COMPLAINT HISTORY LOG FOR THIS LOT AND NO SIGNIFICANT TREND WAS IDENTIFIED. THE INFORMATION YOU PROVIDED HAS BEEN DOCUMENTED AND WILL CONTINUE TO BE MONITORED. ROOT CAUSE: CUSTOMER PROCEDURAL ERROR.

Description of Event or Problem · 1

CONSUMER DIPPED NASAL SWAB INTO REAGENT BEFORE INSERTING IN NASAL CAVITY - CONSUMER REPORTS THEY HAD A BLOODY NOSE AS A RESULT - TS DOCUMENTING AND RECOMMENDED CONSUMER FOLLOW-UP WITH PROVIDER IF SYMPTOMS PERSIST

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1253736 QUICKVUE AT-HOME OTC COVID-19 TEST QUICKVUE AT-HOME OTC COVID-19 TEST QKP QUIDEL CORPORATION 20402

Patients

Seq Age Sex Outcome Treatment
1