FDA Adverse Event Malfunction Summary report: N

T:SLIM X2 INSULIN PUMP WITH CONTROL-IQ TECHNOLOGY

MDR report key: 12355960 · Received August 23, 2021

Report

Report Number
3013756811-2021-92826
Event Type
Malfunction
Date Received
August 23, 2021
Date of Event
August 6, 2021
Report Date
August 23, 2021
Manufacturer
TANDEM DIABETES CARE
Product Code
QFG
UDI-DI
00850006613762
PMA / PMN Number
K201214
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CA, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

NO PRODUCT WAS RETURNED FOR EVALUATION. SHOULD NEW RELEVANT INFORMATION BECOME AVAILABLE, A SUPPLEMENTAL REPORT WILL BE SUBMITTED.

Description of Event or Problem · 1

IT WAS REPORTED THAT INTERMITTENT OCCLUSION ALARMS OCCURRED. CUSTOMER CHANGED PUMP SUPPLIES TO ADDRESS THE ISSUE. CUSTOMER WAS UNABLE TO COMPLETE SYSTEM CHECK WITH TANDEM TECHNICAL SUPPORT AT TIME OF CALL. UPON FOLLOW UP, CUSTOMER REPORTED THEY HAD SUCCESSFULLY RESUMED INSULIN DELIVERY. CUSTOMER'S BLOOD GLUCOSE RANGED FROM 123-196 MG/DL.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1254107 T:SLIM X2 INSULIN PUMP WITH CONTROL-IQ TECHNOLOGY ALTERNATE CONTROLLER ENABLED INFUSION PUMP QFG TANDEM DIABETES CARE 1002717 00850006613762

Patients

Seq Age Sex Outcome Treatment
1 51 YR INFUSION SET: AUTOSOFT 90INSULIN: HUMALOG