FDA Adverse Event Malfunction Summary report: N

PENTAX

MDR report key: 12355925 · Received August 23, 2021

Report

Report Number
9610877-2021-00763
Event Type
Malfunction
Date Received
August 23, 2021
Date of Event
January 1, 2021
Report Date
August 23, 2021
Manufacturer
HOYA CORPORATION PENTAX TOKYO OFFICE
Product Code
ODG
PMA / PMN Number
K182004
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
MD, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 0

THIS COMPLAINT IS BEING PROCESSED IN ACCORDANCE WITH DPA-QIP-MDR DECISION BACKLOG MANAGEMENT PLAN.

Description of Event or Problem · 0

PENTAX MEDICAL BECAME AWARE OF A REPORT FOR AN EVENT WHICH OCCURRED IN THE USA STATING, "NIC CARD PROBLEM" INVOLVING PENTAX MODEL EPK-I5010-US/SERIAL (B)(4). NO FURTHER INFORMATION WAS PROVIDED AT THE TIME OF THE REPORT. ADDITIONAL INFORMATION FROM THE FACILITY STATED "WE COULD NOT GET THE MACHINE TO CAPTURE PICTURES WITH PT IDENTIFICATION AND SUBMIT TO CHART. WE HAD TO PUT PICTURES ON A THUMB DRIVE AND CAPTURE THEM UNDER (B)(6) HOSPITAL SYSTEM AS IF THE CASE WAS PERFORMED AT (B)(6)." THE PROCEDURE BEING PERFORMED WAS DIAGNOSTIC AND DUE TO THE EVENT, THERE WAS A 30-MINUTE DELAY AND ADDITIONAL ANESTHESIA WAS REQUIRED. THE PROCEDURE WAS ABLE TO BE COMPLETED WITH THE DEVICE AND NO ADVERSE EVENTS OCCURRED TO THE PATIENT. THE DEVICE WAS RETURNED TO PENTAX. PENTAX SERVICE INSPECTIONAL FINDINGS INCLUDED: PCB FOR I/O-2 RJ45/NETWORK FAILURE, LIMIT SWITCH ACTUATOR PLATE(2) BENT, BALL PLUNGER DAMAGED, ELECTRICAL CONNECTOR WITH WIRING INTERMITTENT CONNECTION, CONTROL PANEL UNIT INOPERATIVE BUTTON(S), SCOPE CONNECTOR HANDLE LOOSE, PCB FOR I/O-1 BOARD MALFUNCTION. REPAIRS WERE PERFORMED ON THE DEVICE WHICH INCLUDED REPLACEMENT OF THE FOLLOWING COMPONENTS: CABLE TO LIMIT SW, BALL PLUNGER, CONTROL PANEL UNIT, SCOPE CONNECTOR ASSY, PCB FOR I/O-1, PCB FOR I/O-2. THE DEVICE WAS SHIPPED BACK TO THE CUSTOMER ON 04/21/2021.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1253550 PENTAX VIDEO PROCESSOR ODG HOYA CORPORATION PENTAX TOKYO OFFICE EPK-I5010-US

Patients

Seq Age Sex Outcome Treatment
1