FDA Adverse Event Other Summary report: N

RAPIDLAB 1265 BLOOD GAS SYSTEM

MDR report key: 1234676 · Received November 14, 2008

Report

Report Number
1217157-2008-00013
Event Type
Other
Date Received
November 14, 2008
Date of Event
October 3, 2008
Report Date
October 17, 2008
Manufacturer
SIEMENS MEDICAL SOLUTIONS DIAGNOSTICS, LTD.
Product Code
CHL
PMA / PMN Number
K031560
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
GA, US
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

FIELD SERVICE ENGINEER REPLACED THE TOUCHSCREEN ON THE INSTRUMENT. CUSTOMER REPORTED THAT AFTER THE TOUCHSCREEN WAS REPLACED THE INSTRUMENT APPEARED TO BE WORKING FOR SEVERAL DAYS AND THEY ARE SATISFIED THE INSTRUMENT IS NOW RUNNING PROPERLY.

Description of Event or Problem · 1

CUSTOMER REPORTED THAT AN OPERATOR THOUGHT THEY ENTERED 37 DEGREE CELSIUS FOR PT TEMPERATURE CORRECTION WHEN RUNNING A SAMPLE. THE REPORT SHOWED THAT 27 DEGREE CELSIUS WAS ENTERED. CUSTOMER CLAIMS THAT TEMPERATURE ERROR WAS DUE TO A MALFUNCTIONING TOUCHSCREEN ON THE INSTRUMENT. ERRONEOUS RESULTS WERE SENT TO THE PHYSICIAN. HOWEVER, THE OPERATOR NOTICED THE ISSUE UPON VIEWING THE REPORT AND CONTACTED THE PHYSICIAN IMMEDIATELY. NO ACTION TO THE PT WAS TAKEN AS A RESULT OF THE REPORTED RESULTS.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 RAPIDLAB 1265 BLOOD GAS SYSTEM RAPIDLAB 1265 CHL SIEMENS MEDICAL SOLUTIONS DIAGNOSTICS, LTD. RL1265

Patients

Seq Age Sex Outcome Treatment
1