FDA Adverse Event Malfunction Summary report: N

GX770 INTRAORAL X-RAY SYSTEM

MDR report key: 1234023 · Received November 19, 2008

Report

Report Number
3004115000-2008-00021
Event Type
Malfunction
Date Received
November 19, 2008
Date of Event
November 3, 2008
Report Date
November 3, 2008
Manufacturer
GENDEX DENTAL SYSTEMS
Product Code
EHD
PMA / PMN Number
K935046
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
TX, US
Reporter Occupation
DENTIST

Narratives

Additional Manufacturer Narrative · 1

THERE WERE NO PATIENT OR USER INJURIES WITH THIS EVENT. THE ARM'S CASTING WAS BROKEN AT THE PIVOT POINT WHERE IT GOES INTO THE MASTER CONTROL UNIT. THE HORIZONTAL ARM WILL NEED TO BE REPLACED. UNIT CANNOT BE USED UNTIL IT IS REPAIRED. DEVICE EVALUATED BY DEALER SERVICE TECH.

Description of Event or Problem · 1

THE OPERATOR WAS MOVING THE ARM OF THE UNIT BACK TO THE WALL, WHEN THE SCISSOR ARM WITH THE TUBEHEAD BROKE OFF AND FELL ON THE FLOOR.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 GX770 INTRAORAL X-RAY SYSTEM DENTAL X-RAY EQUIPMENT EHD GENDEX DENTAL SYSTEMS

Patients

Seq Age Sex Outcome Treatment
1