FDA Adverse Event Malfunction Summary report: N

T:SLIM X2 INSULIN PUMP WITH CONTROL-IQ TECHNOLOGY

MDR report key: 12336585 · Received August 18, 2021

Report

Report Number
3013756811-2021-88248
Event Type
Malfunction
Date Received
August 18, 2021
Date of Event
July 27, 2021
Report Date
August 18, 2021
Manufacturer
TANDEM DIABETES CARE
Product Code
QFG
UDI-DI
00850006613762
PMA / PMN Number
K201214
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

THE DEVICE IS EXPECTED TO BE RETURNED; HOWEVER, THE DEVICE HAS NOT YET BEEN RECEIVED. A SUPPLEMENTAL REPORT WILL BE SUBMITTED IF THE DEVICE IS RECEIVED AND EVALUATION IS PERFORMED.

Description of Event or Problem · 1

IT WAS REPORTED THAT A CARTRIDGE ALARM OCCURRED DURING BASAL DELIVERY. WHILE TROUBLESHOOTING FOR THIS ISSUE, A CARTRIDGE CHANGE ERROR OCCURRED. THE CUSTOMER REVERTED TO AN ALTERNATE METHOD OF INSULIN THERAPY. CUSTOMER¿S BLOOD GLUCOSE LEVEL WAS 212-275 MG/DL.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1234879 T:SLIM X2 INSULIN PUMP WITH CONTROL-IQ TECHNOLOGY ALTERNATE CONTROLLER ENABLED INFUSION PUMP QFG TANDEM DIABETES CARE 1002717 M952779 00850006613762

Patients

Seq Age Sex Outcome Treatment
1 39 YR INFUSION SET: AUTOSOFT XCINSULIN: HUMALOG| INFUSION SET: AUTOSOFT XCINSULIN: HUMALOG