FDA Adverse Event Malfunction Summary report: N

QUICKVUE AT-HOME OTC COVID-19 TEST

MDR report key: 12334579 · Received August 17, 2021

Report

Report Number
0002024674-2021-00037
Event Type
Malfunction
Date Received
August 17, 2021
Date of Event
August 2, 2021
Report Date
August 13, 2021
Manufacturer
QUIDEL CORPORATION
Product Code
QKP
UDI-DI
30014613339724
PMA / PMN Number
EUA210269
Adverse Event
Yes
Report Source
Manufacturer report
Reporter Location
US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 0

FOLLOW-UP TO CORRECT THE PRODUCT CODE TO QKP.

Description of Event or Problem · 0

CUSTOMER SWIRLED SWAB IN REAGENT SOLUTION PRIOR TO SWABBING NOSE.

Additional Manufacturer Narrative · 1

CUSTOMER SWIRLED SWAB IN REAGENT SOLUTION PRIOR TO SWABBING NOSE. TSS ADVISED CALLING POISON CONTROL AND SEEKING MEDICAL ADVICE. CUSTOMER SEEKING HELP TO REDUCE DISCOMFORT BUT REFUSED TO GIVE DETAILS. CUSTOMER DID NOT PROVIDE LOT NUMBER. INVESTIGATION CONCLUSION CUSTOMER FAILED TO FOLLOW QRI. TSS ADVISED CALLING POISON CONTROL AND SEEKING MEDICAL ADVICE. CUSTOMER REFUSED TO GIVE DETAILS AND HAS NOT RESPONDED TO MULTIPLE ATTEMPTS (3-TO DATE) CONTACT (8/13/2021) TS SUPERVISOR LEFT CONSUMER MESSAGE

Description of Event or Problem · 1

CUSTOMER SWIRLED SWAB IN REAGENT SOLUTION PRIOR TO SWABBING NOSE.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1231983 QUICKVUE AT-HOME OTC COVID-19 TEST QUICKVUE AT-HOME OTC COVID-19 TEST QKP QUIDEL CORPORATION 20402 30014613339724

Patients

Seq Age Sex Outcome Treatment
1 30 YR