FDA Adverse Event Injury Summary report: N

SMILEDIRECTCLUB ALIGNER SYSTEM

MDR report key: 12322546 · Received August 15, 2021

Report

Report Number
3014658399-2021-00043
Event Type
Injury
Date Received
August 15, 2021
Date of Event
July 16, 2021
Report Date
September 16, 2021
Manufacturer
ACCESS DENTAL LAB
Product Code
NXC
UDI-DI
00850007728007
PMA / PMN Number
K191990
Adverse Event
Yes
Report Source
Manufacturer report
Reporter Location
CA, US
Reporter Occupation
003

Narratives

Additional Manufacturer Narrative · 0

SECTION H6 "MEDICAL DEVICE PROBLEM CODE" HAS BEEN MODIFIED WITH THE CORRECT INFORMATION.

Additional Manufacturer Narrative · 0

SECTIONS B.4 AND B.5 HAVE BEEN MODIFIED WITH THE CORRECT INFORMATION.

Additional Manufacturer Narrative · 1

BASED ON THE INFORMATION PROVIDED BY THE PATIENT AND INTERNAL INVESTIGATION CONDUCTED BY ACCESS DENTAL LAB, THERE IS NO CONCLUSIVE EVIDENCE THAT SUPPORTS OR OPPOSES THE FACT THAT THE ALIGNERS CAUSED, CONTRIBUTED, OR WOULD LIKELY CAUSE OR CONTRIBUTE TO THE REPORTED EVENT. THIS EVENT IS BEING FILED AS AN MDR SINCE THE PATIENT REPORTED SYMPTOMS OR PHYSIOLOGICAL CONDITIONS THAT DESCRIBE SYMPTOMS OF GUMS INFECTION.

Description of Event or Problem · 1

THE CUSTOMER REPORTED DEVELOPING IRRITATION ON THE GUMS, SWELLING AND INFECTION OF GUMS BECAUSE OF THE USE OF INVISIBLE ALIGNERS. THE CUSTOMER STATED THAT MEDICATIONS WERE PRESCRIBED TO ALLEVIATE THE SYMPTOMS, WHICH DID NOT HELP; THEREFORE, MEDICAL INTERVENTION WAS REQUIRED TO PREVENT THE GUMS FROM FURTHER DAMAGE. AS A RESULT, ALIGNER TREATMENT WAS DISCONTINUED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1219605 SMILEDIRECTCLUB ALIGNER SYSTEM SEQUENTIAL ALIGNER NXC ACCESS DENTAL LAB N/A N/A 00850007728007

Patients

Seq Age Sex Outcome Treatment
1 67 YR Other