SMILEDIRECTCLUB ALIGNER SYSTEM
Report
- Report Number
- 3014658399-2021-00043
- Event Type
- Injury
- Date Received
- August 15, 2021
- Date of Event
- July 16, 2021
- Report Date
- September 16, 2021
- Manufacturer
- ACCESS DENTAL LAB
- Product Code
- NXC
- UDI-DI
- 00850007728007
- PMA / PMN Number
- K191990
- Adverse Event
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- CA, US
- Reporter Occupation
- 003
Narratives
SECTION H6 "MEDICAL DEVICE PROBLEM CODE" HAS BEEN MODIFIED WITH THE CORRECT INFORMATION.
SECTIONS B.4 AND B.5 HAVE BEEN MODIFIED WITH THE CORRECT INFORMATION.
BASED ON THE INFORMATION PROVIDED BY THE PATIENT AND INTERNAL INVESTIGATION CONDUCTED BY ACCESS DENTAL LAB, THERE IS NO CONCLUSIVE EVIDENCE THAT SUPPORTS OR OPPOSES THE FACT THAT THE ALIGNERS CAUSED, CONTRIBUTED, OR WOULD LIKELY CAUSE OR CONTRIBUTE TO THE REPORTED EVENT. THIS EVENT IS BEING FILED AS AN MDR SINCE THE PATIENT REPORTED SYMPTOMS OR PHYSIOLOGICAL CONDITIONS THAT DESCRIBE SYMPTOMS OF GUMS INFECTION.
THE CUSTOMER REPORTED DEVELOPING IRRITATION ON THE GUMS, SWELLING AND INFECTION OF GUMS BECAUSE OF THE USE OF INVISIBLE ALIGNERS. THE CUSTOMER STATED THAT MEDICATIONS WERE PRESCRIBED TO ALLEVIATE THE SYMPTOMS, WHICH DID NOT HELP; THEREFORE, MEDICAL INTERVENTION WAS REQUIRED TO PREVENT THE GUMS FROM FURTHER DAMAGE. AS A RESULT, ALIGNER TREATMENT WAS DISCONTINUED.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1219605 | SMILEDIRECTCLUB ALIGNER SYSTEM | SEQUENTIAL ALIGNER | NXC | ACCESS DENTAL LAB | N/A | N/A | 00850007728007 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | 67 YR | Other |