FDA Adverse Event Injury Summary report: N

LIBERTY RENTAL PUMP WITHOUT CASE

MDR report key: 12320312 · Received August 13, 2021

Report

Report Number
1419937-2021-00061
Event Type
Injury
Date Received
August 13, 2021
Date of Event
July 20, 2021
Manufacturer
MEDELA AG
Product Code
OMP
PMA / PMN Number
K080357
Adverse Event
Yes
Report Source
Manufacturer report
Reporter Location
US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 0

ON (B)(6) 2021, THE PATIENT CONTACTED MEDELA LLC AND ALLEGED THAT THE LIBERTY NEGATIVE PRESSURE WOUND THERAPY PUMP WAS NOT WORKING PROPERLY AND HE HAS BEEN BACK AND FORTH TO THE HOSPITAL WITH AN INFECTION. THE PATIENT ALLEGED HE IS ON ANTIBIOTIC AND IN THE HOSPITAL. THE PATIENT ALLEGED THAT HE REPORTED IT TO (B)(4), A MEDELA DISTRIBUTOR BETWEEN 2 AND 4 AM ON (B)(6) 2021, WHICH WAS THE FIRST CASE REPORTED ((B)(4)) TO MEDELA AND THE DEVICE WAS REPLACED BETWEEN 2:30 AND 3:30 PM THE SAME DAY. THE PATIENT ALLEGED THAT HE HAD TO GO BACK TO THE SURGICAL AREA DUE TO AN ABSCESS WHICH THEN CAUSED THE WOUND TO HEAL ON TOP AND NOT INSIDE. THE ABSCESS WAS PREVENTING THE SECOND WOUND VACUUM FROM CLEARING UP THE INFECTION. THE CUSTOMER ALLEGED THEY REMOVED THE ABSCESS AND MUSCLE TISSUE THAT HAD DIED DUE TO THE INFECTION. MEDELA WAS NOT NOTIFIED OF THIS UNTIL (B)(6) 2021. THE PUMP WAS NOT RETURNED BY (B)(4). MEDELA IS FILING THIS REPORT, WHICH IS CONSIDERED A SERIOUS INJURY AS IT REQUIRED MEDICAL ATTENTION. ALSO SEE RELATED MEDWATCH 1419937-2021-00060 AND 1419937-2021-00062.

Description of Event or Problem · 0

ON (B)(6) 2021, THE PATIENT CONTACTED MEDELA LLC AND AS A RESULT, MEDELA LLC FOUND OUT THAT THE PATIENT'S PUMP HAD BEEN REPLACED BY (B)(4), A MEDELA DISTRIBUTOR. MEDELA CONTACTED (B)(4) ON (B)(6) 2021 AND LEARNED OF THE FOLLOWING INFORMATION. MEDELA FOUND OUT THAT SN (B)(4) (THE ORIGINAL PUMP) WAS REPLACED WITH SN (B)(4) ON (B)(6) 2021 AND SN (B)(4) WAS PICKED UP BY (B)(4)-NO FURTHER INFORMATION GIVEN TO MEDELA LLC. PATENT CALLED MEDELA ON (B)(6) 2021 STATING THAT HE WANTED OUR INSURANCE INFORMATION FOR A CLAIM DUE TO THE INFECTION HE ASSOCIATED WITH THE (B)(6) PUMP. PATIENT STATED THAT (B)(4) INSTRUCTED HIM TO CALL US TO FILE A CLAIM. MEDELA CUSTOMER SERVICE SPOKE WITH (B)(4) AT (B)(4) BRANCH WHO PROVIDED THE HISTORY OF THE ABOVE SERIAL NUMBERS. MEDELA CUSTOMER SERVICE REVIEWED THEIR PHONE RECORDS AND THE ONLY INTERACTION THE PATIENT HAD WITH MEDELA WAS ON (B)(6) 2021 AND (B)(6) 2021. PATIENT DID NOT CONTACT HIS NURSE OR PHYSICIAN AND WAS AWARE OF THE 2 HOUR WINDOW.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1214519 LIBERTY RENTAL PUMP WITHOUT CASE NEGATIVE PRESSURE WOUND THERAPY POWERED SUCTION PUMP OMP MEDELA AG 101037810

Patients

Seq Age Sex Outcome Treatment
1 Other