FDA Adverse Event Malfunction Summary report: N

BRAUN

MDR report key: 12311864 · Received August 12, 2021

Report

Report Number
1314800-2021-00016
Event Type
Malfunction
Date Received
August 12, 2021
Date of Event
July 14, 2021
Report Date
August 12, 2021
Manufacturer
KAZ USA, INC., A HELEN OF TROY COMPANY
Product Code
FLL
UDI-DI
00328785001297
PMA / PMN Number
K103800
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NY, US
Reporter Occupation
003

Narratives

Additional Manufacturer Narrative · 1

KAZ USA, INC. HAS REQUESTED THAT THE PRODUCT BE RETURNED TO OUR COMPANY FOR TESTING, BUT IT HAS NOT YET BEEN RECEIVED.

Description of Event or Problem · 1

A CONSUMER REPORTED THAT HER THERMOMETER HAD ALLEGEDLY GIVEN FALSE NEGATIVE READINGS ON HER TEENAGE SON. THE DEVICE ALLEGEDLY GAVE READINGS THAT WERE IN THE MID-80'S, AND A MEASUREMENT OF 101°F WAS LATER MEASURED BY A DOCTOR. THERE WERE NO COMPLICATIONS FROM THIS INCIDENT, AND THE PATIENT IS DOING WELL NOW. KAZ USA, INC. HAD REQUESTED THAT THE PRODUCT BE RETURNED TO OUR COMPANY FOR TESTING.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1208772 BRAUN EAR THERMOMETER FLL KAZ USA, INC., A HELEN OF TROY COMPANY IRT6520 UNKNOWN 00328785001297

Patients

Seq Age Sex Outcome Treatment
1 19 YR Other| R