FDA Adverse Event Malfunction Summary report: N

MULTITOM RAX

MDR report key: 12306681 · Received August 11, 2021

Report

Report Number
3004977335-2021-91969
Event Type
Malfunction
Date Received
August 11, 2021
Date of Event
August 3, 2021
Report Date
August 11, 2021
Manufacturer
SIEMENS HEALTHCARE GMBH
Product Code
OWB
UDI-DI
04056869009179
PMA / PMN Number
K152928
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
TX, US
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

THE ISSUE WAS INVESTIGATED IN DETAIL. ACCORDING TO THE INFORMATION RECEIVED, THERE WAS AN UNINTENDED MOVEMENT OF THE TUBE STAND WITHOUT OPERATOR INPUT. IT WAS COMMUNICATED THAT AS SOON AS THE PATIENT WAS SELECTED ON THE FLC, THE SYSTEM MOVED TO WALL POSITIONING, EVEN THOUGH THE SELECTED EXAMINATION AND THE CORRESPONDING ORGAN PROGRAMS DID NOT INCLUDE ANY WALL POSITIONING. THE ISSUE OCCURRED TWICE WITH THE CONCERNED UNIT. THERE WAS NO CONTACT OR COLLISION BETWEEN THE MOVING SYSTEM AND ANY PERSON PRESENT IN THE ROOM. THE INVESTIGATION OF THE LOG FILES SHOWED THAT THE OGP SWITCH ON THE KICK FOOT BAR WAS PRESSED IN BOTH CASES. THE ACTIVATION OF THE OGP SWITCH ON THE KICK FOOT BAR CAN MOVE THE 3D TUBE STAND TO WALL POSITIONING, FOR EXAMPLE FOR CENTERING, EVEN IN CASES WHERE WALL POSITIONING IS NOT PART OF THE EXAM. SIEMENS LOCAL SERVICE TECHNICIAN INSPECTED THE SYSTEM AT CUSTOMER SITE BUT WAS UNABLE TO IDENTIFY EITHER ANY DEFECT IN THE KICK FOOT BAR OR SYSTEM MALFUNCTION. THE LOCAL SERVICE TECHNICIAN MADE THE CUSTOMER AWARE OF THE NEED TO ENSURE THAT NO ONE INADVERTENTLY ACTIVATES A SWITCH IN THE FUTURE AS AN UNINTENTIONAL ACTIVATION OF THE KICK FOOT BAR COULD CAUSE THE REPORTED ISSUE.

Additional Manufacturer Narrative · 1

SIEMENS LOCAL SERVICE ENGINEER INSPECTED THE INVOLVED UNIT AND WAS UNABLE TO REPRODUCE THE REPORTED ISSUE. ACCORDING TO THE ENGINEER, THE SYSTEM WORKS AS SPECIFIED. THE SYSTEM IS EQUIPPED WITH EMERGENCY STOP BUTTON TO PREVENT ALL UNWANTED SYSTEM MOVEMENT. THERE IS A COLLISION ZONE AROUND THE PATIENT TABLE TO PREVENT THE MOVING TUBE STAND FROM HITTING A PATIENT POSITIONED ON THE TABLE. IT IS CURRENTLY UNCLEAR WHERE THE PATIENT WAS POSITIONED AT THE TIME OF THE EVENT. THE FORCE OF THE OVERHEAD TUBE IS LIMITED. THEREFORE, IT IS ASSUMED THAT ONLY A MINOR TO MODERATE INJURY MIGHT OCCUR IF A PERSON WERE TO BE HIT UNDER NORMAL CIRCUMSTANCES. THE CAUSE FOR THE ISSUE UNCLEAR AND THE INVESTIGATION IS ON-GOING. A SUPPLEMENT REPORT WILL BE FILED UPON COMPLETION OF THE INVESTIGATION. INTERNAL ID # (B)(4).

Description of Event or Problem · 1

SIEMENS BECAME AWARE OF UNINTENDED SYSTEM MOVEMENT OF THE MULTITOM RAX DEVICE. THE 3D TUBE STAND MOVED TO POSITION WITHOUT GIVEN COMMAND. THE USER WAS PREPARING FOR A PATIENT EXAM; WHEN THE EXAM WAS OPENED ON THE FLC, THE TUBE STAND IMMEDIATELY STARTED MOVING AND ALIGNED ITSELF TO A WALL STAND OGP (ORGAN PROGRAM) POSITION, THOUGH, THE EXAMINATION WAS WRIST COMPLETE. NONE OF THE OGPS IN THIS EXAM INCLUDED WALL POSITIONS. THE REPORTED ISSUE OCCURRED TWICE. FOLLOWING THE FIRST OCCURRENCE, THE SYSTEM LOCKED UP IN A WALL POSITION; THE USER HAD TO REBOOT TO ATTEMPT THE EXAMINATION AGAIN. DURING THE SECOND ATTEMPT, THE SYSTEM MOVED TO A WALL POSITION AGAIN ONCE THE EXAM WAS OPENED, HOWEVER, THE UNIT DID NOT LOCK UP AND THE OPERATOR WAS ABLE TO MOVE THE TUBE STAND MANUALLY TO THE CORRECT POSITION AND COMPLETE THE EXAM. THE OVERHEAD TUBE AVOIDED PATIENT CONTACT WHILE IN MOTION. THERE ARE NO INJURIES ATTRIBUTED TO THIS EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1207020 MULTITOM RAX IMAGE-INTENSIFIED FLUOROSCOPIC X-RAY SYSTEM OWB SIEMENS HEALTHCARE GMBH 10860700 04056869009179

Patients

Seq Age Sex Outcome Treatment
1 Unknown Other