Description of Event or Problem · 1
WENT TO COVID CLINIC, IN (B)(6) FOR THREE RT-PCR TESTS (AT (B)(6) EACH). WHEN WE HADN'T RECEIVED TWO OF THE RESULTS SIX HOURS LATER (WE WERE TOLD 30 MINUTES) I RETURNED IN PERSON. THEY SENT THE TWO REMAINING TESTS, BUT I DID NOT RECEIVE THE EMAIL. SO, THEY RE-SENT ALL THREE TESTS, WHICH I RECEIVED ALMOST IMMEDIATELY AND LEFT. TODAY, I AM PREPARING TO SEND THE PAPERWORK TO MY INSURANCE COMPANY, WHEN I NOTICE THAT THE TWO COPIES FOR ONE PATIENT HAVE CONFLICTING RESULTS. IN OTHER WORDS, FOR ONE PATIENT AND ONE SAMPLE SERIAL NUMBER, WE RECEIVED A POSITIVE AND A NEGATIVE RESULT. CLEARLY THE PRACTICES AND PROCEDURES AT THIS SITE ARE NOT SUFFICIENT TO PREVENT SERIOUS ERRORS. ADDITIONALLY, ALL THREE SWABS WERE TAKEN AT APPROXIMATELY 10:00AM (WE ARRIVED IN THE SAME CAR). THE TEST RECORDS INDICATE COLLECTION AT 12:16, 15:56, AND 15:57. IT APPEARS THEY ARE FUDGING THE RECORDS, IN ORDER TO SHOW A 1 HOUR TEST TIME (AS ADVERTISED). FDA SAFETY REPORT ID# (B)(4).