FDA Adverse Event Malfunction Summary report: N

COLLEAGUE CX TRIPLE CHANNEL VOLUMETRIC INFUSION PUMP

MDR report key: 1230091 · Received November 17, 2008

Report

Report Number
6000001-2007-88581
Event Type
Malfunction
Date Received
November 17, 2008
Date of Event
June 20, 2007
Report Date
June 21, 2007
Manufacturer
BAXTER HEALTHCARE PTE. LTD.
Product Code
FRN
PMA / PMN Number
K010566
Removal / Correction Number
6000001-06/21/07-004-R
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
DE, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

EVALUATION SUMMARY: THIS REPORT IS BEING RESUBMITTED IN ACCORDANCE WITH INSTRUCTIONS FROM FDA TO ADDRESS A MANUFACTURER REPORT SEQUENCE NUMBER ISSUE THAT OCCURRED WHEN THIS MDR OR SUPPLEMENT WAS ORIGINALLY SUBMITTED TO THE FDA ON JUN 26 2007. THE DEVICE HAS BEEN REQUESTED BY BAXTER QUALITY MANAGEMENT FOR EVALUATION BUT HAS NOT YET BEEN RECEIVED. SHOULD THE PUMP BE RECEIVED FOR EVALUATION, A FOLLOW UP REPORT WILL BE FILED UPON COMPLETION OF THE EVALUATION OR IF ADDITIONAL INFORMATION BECOMES AVAILABLE.THE 16:310:867:0002 IS DUE TO A SOFTWARE "MAILBOX", THAT STORES TEMPORARY DATA UNTIL IT CAN BE PROCESSED, BECOMING FILLED. THE ISSUE IDENTIFIED ABOVE HAS BEEN REPRODUCED IN OUR FACILITY WITH USER INTERFACE SOFTWARE VERSIONS 5.09.90 AND 6.13.90. PRELIMINARY ANALYSIS INDICATES THAT THIS ISSUE OCCURS ON TRIPLE CHANNEL DEVICES, DURING USER PROGRAMMING, WITH THREE CHANNELS INFUSING, IN SPECIFIC USE CASE SCENARIOS. ANALYSIS OF FIELD INFORMATION AND THE DATA, EVENT LOGS AND THE ISSUE INVESTIGATION HAVE NOT SHOWN THAT THE ISSUE WILL OCCUR ON PREVIOUS SOFTWARE VERSIONS IN THE SAME USE CASE SCENARIO. THERE IS NO EVIDENCE THAT THIS CAN OCCUR ON SINGLE CHANNEL DEVICES. ROOT CAUSE INVESTIGATIONS ARE CONTINUING. REVIEW OF THE COMPLAINT HISTORY REVEALS SIMILAR REPORTS HAVE BEEN RECEIVED FOR THIS PRODUCT FOR THE REPORTED ISSUE. THIS ISSUE IS BEING INVESTIGATED UNDER CAPA.

Description of Event or Problem · 1

DURING A PHONE CONVERSATION WITH A BIOMEDICAL TECHNICIAN FROM THE HOSPITAL IT WAS REPORTED TO A BAXTER REPRESENTATIVE THAT A FAILURE CODE 16:310 OCCURRE DURING USE OF ONE OF THE UPGRADED COLLEAGUE PUMP. REPORTEDLY, THE TECHNICIAN STATED THAT AS FAR AS HE KNOWS THERE WAS NO PATIENT INJURY OR MEDICAL INTERVENTION REQUIRED, HOWEVER HE WOULD VERIFY WITH THE NURSE. NO OTHER INFORMATION AVAILABLE AT THIS TIME. ADDITIONAL INFORMATION OBTAINED DURING A FOLLOW UP PHONE CALL WITH THE BIOMED TECHNICIAN. HE STATED THAT ACCORDING TO THE NURSE, THERE WAS NO PATIENT UNJURY, THEREFORE NO AN INCIDENT REPORT BEING FILED OUT. THE TECHNICIAN DID NOT PROVIDE ADDITIONAL INFORMATION REGARDING THE MEDICATION ADMINISTERED, ADMITTING DIAGNOSES OR MEDICAL HISTORY AT THIS TIME.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 COLLEAGUE CX TRIPLE CHANNEL VOLUMETRIC INFUSION PUMP 80FRN FRN BAXTER HEALTHCARE PTE. LTD. N/A

Patients

Seq Age Sex Outcome Treatment
1