FDA Adverse Event Malfunction Summary report: N

PENTAX

MDR report key: 12291329 · Received August 6, 2021

Report

Report Number
9610877-2021-00388
Event Type
Malfunction
Date Received
August 6, 2021
Date of Event
January 1, 2021
Report Date
November 2, 2022
Manufacturer
HOYA CORPORATION PENTAX TOKYO OFFICE
Product Code
FDF
UDI-DI
04961333146208
PMA / PMN Number
K131855
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NY, US
Reporter Occupation
OTHER
Health Professional
N

Narratives

Additional Manufacturer Narrative · 0

IF ADDITIONAL INFORMATION BECOMES AVAILABLE, A SUPPLEMENTAL REPORT WILL BE FILED WITH THE NEW INFORMATION.

Additional Manufacturer Narrative · 0

CORRECTION INFORMATION: G6: FOLLOW UP #1, H2:IF FOLLOW-UP, WHAT TYPE?, H3:DEVICE EVALUATED BY MANUFACTURE, H6: CODING CHANGED BASED ON THE INVESTIGATION RESULT (HEALTH EFFECT - CLINICAL, HEALTH EFFECT - IMPACT CODE). ADDITIONAL INFORMATION: H4:DEVICE MANUFACTURE DATE.

Description of Event or Problem · 0

PENTAX MEDICAL BECAME AWARE OF A REPORT FOR AN EVENT WHICH OCCURRED IN THE USA STATING, "NO VIDEO IMAGE" INVOLVING PENTAX MODEL EC-3490LI/SERIAL (B)(4). NO FURTHER INFORMATION WAS PROVIDED. PENTAX HAS MADE 3 GOOD FAITH EFFORT ATTEMPTS TO COLLECT ADDITIONAL INFORMATION FROM THE FACILITY. A RESPONSE WAS RECEIVED WHERE THE FACILITY CONTACT STATED THERE IS NOTHING MORE TO REPORT ON THIS ISSUE. THE DEVICE WAS RETURNED TO PENTAX. PENTAX SERVICE INSPECTIONAL FINDINGS INCLUDED: UMBILICAL CABLE SINGLE MULTIPLE BUMPS, INSERTION TUBE BUMP AT END OF ROOT BRACE, SUCTION TUBE RESISTANCE, INSERTION TUBE BUMP AT END OF ROOT BRACE, CONTROL BODY GRIP SCRATCHED, WATER SUPPLY TUBE SHORT, AIR SUPPLY TUBE SHORT, PVE CONNECTOR HOUSING SCRATCHED. THE CUSTOMER COMPLAINT WAS NOT CONFIRMED. REPAIRS WERE PERFORMED ON THE DEVICE WHICH INCLUDED REPLACEMENT OF THE FOLLOWING COMPONENTS: O-RINGS AND SEALS, SUCTION CHANNEL LG, LIGHT GUIDE CABLE, PCB FOR CCD DRIVE PB-FREE, ELECTRICAL CONNECTOR ASSY, X-RING, AIR/WATER SUPPLY TUBE LG, JET SUPPLY TUBE LG.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1188028 PENTAX VIDEO COLONOSCOPE FDF HOYA CORPORATION PENTAX TOKYO OFFICE EC-3490LI 04961333146208

Patients

Seq Age Sex Outcome Treatment
1 Unknown