VISERA ELITE XENON LIGHT SOURCE
Report
- Report Number
- 8010047-2021-09913
- Event Type
- Malfunction
- Date Received
- August 6, 2021
- Date of Event
- July 12, 2021
- Report Date
- September 15, 2021
- Manufacturer
- OLYMPUS MEDICAL SYSTEMS CORP.
- Product Code
- NWB
- UDI-DI
- 04953170301995
- PMA / PMN Number
- CLASS2-EXMPT
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- MO, US
- Reporter Occupation
- 003
Narratives
THE SUPPLEMENTAL REPORT IS SUBMITTED TO PROVIDE THE RESULT OF THE LEGAL MANUFACTURER¿S INVESTIGATION. THE DEVICE HISTORY RECORD FOR THE SUBJECT DEVICE WAS REVIEWED AND IT WAS VERIFIED THAT THE DEVICE WAS MANUFACTURED IN ACCORDANCE WITH DOCUMENTED SPECIFICATIONS. THE LEGAL MANUFACTURER PERFORMED AN INVESTIGATION, A CONCLUSIVE ROOT CAUSE WAS NOT IDENTIFIED. THE INVESTIGATION DETERMINED THE XENON LAMP ENDED ITS LIFE AFTER THE REGULAR USE, THERE WAS NO DEVICE ERROR. THE LAMP HOUR REACHED 500 HOURS AND SPARE LAMP TURNED ON.
THE OLYMPUS REPRESENTATIVE (REP) CALLED TO SPEAK WITH OLYMPUS TECHNICAL ASSISTANCE CENTER (TAC) ON BEHALF OF THE CUSTOMER TO TROUBLESHOOT THE DEVICE. THE REP REPORTED THAT THE DEVICE BULB HAS REACHED THE 500 HOURS LIMIT AND THE SPARE LAMP WAS ON. THE REP REQUESTED FOR THE BULB PART NUMBER FOR REPLACEMENT AND IF THE CUSTOMER COULD USE THE DEVICE WITH THE SPARE LIGHT. TAC INSTRUCTED THAT THE DEVICE COULD NOT BE USED WITH THE SPARE LIGHT ON. ADDITIONALLY, TAC EMAILED THE BULB PART NUMBER AND THE QRG TO THE REP. THE INVESTIGATION IS ONGOING; THEREFORE, THE ROOT CAUSE OF THE REPORTED EVENT CANNOT BE DETERMINED AT THIS TIME. HOWEVER, IF ADDITIONAL INFORMATION BECOMES AVAILABLE THIS REPORT WILL BE SUPPLEMENTED ACCORDINGLY.
A USER FACILITY REPORTED TO OLYMPUS THAT THE VISERA ELITE XENON LIGHT SOURCE PRODUCE AN ERROR CODE E102. THERE WAS NO PATIENT HARM OR USER INJURY REPORTED DUE TO THE EVENT.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1185436 | VISERA ELITE XENON LIGHT SOURCE | XENON LIGHT SOURCE | NWB | OLYMPUS MEDICAL SYSTEMS CORP. | CLV-S190 | 04953170301995 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 |