FDA Adverse Event Malfunction Summary report: N

ORTHALIGN PLUS SYSTEM

MDR report key: 12285342 · Received August 5, 2021

Report

Report Number
3007521480-2019-00027
Event Type
Malfunction
Date Received
August 5, 2021
Date of Event
November 13, 2019
Report Date
August 5, 2021
Manufacturer
ORTHALIGN, INC.
Product Code
OLO
UDI-DI
00858704006534
PMA / PMN Number
K162962
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
AS
Reporter Occupation
003

Narratives

Additional Manufacturer Narrative · 1

THIS INITIAL REPORT IS BEING FILED AFTER THE DUE DATE AS THE INITIAL SUBMISSION WAS FOUND TO HAVE NOT BEEN RECEIVED DURING AN ATTEMPT TO SUBMIT THE FOLLOW-UP REPORT. AT THAT TIME, THE ERROR MESSAGE "ERROR: INITIAL REPORT / PRIOR SUPPLEMENT HAS NOT BEEN RECEIVED. THE INITIAL REPORT IS MISSING." ALERTED ORTHALIGN, INC. OF THE ISSUE PROMPTING THE SUBMISSION OF THIS INITIAL REPORT. AN INVESTIGATION OF THE NAVIGATION UNIT AND IT'S EVENT LOG WAS PERFORMED. THE EVENT LOG WAS CORRUPTED SIGNIFYING AN ELECTRONICS ISSUE WITH THE NAVIGATION UNIT. A REVIEW OF THE DEVICE HISTORY RECORD (DHR) WAS CONDUCTED. THE DEVICE PASSED ALL MANUFACTURING SPECIFICATIONS PRIOR TO RELEASE. ORTHALIGN, INC. WILL CONTINUE TO MONITOR THIS ISSUE AND TAKE ACTION WHEN/IF ALERT LIMITS ARE EXCEEDED.

Description of Event or Problem · 1

AN ORTHALIGN PLUS NAVIGATION UNIT SET THE DISTAL FEMORAL VALGUS ANGLE SO FAR OFF THAT IT'S BEEN VISIBLY INCORRECT FROM A DISTANCE (15 DEGREES OR MORE). REP CHECKED AND ASSISTED NURSE WITH SET UP AND CALIBRATION, ALL STEPS FOLLOWED AS PER TECHNIQUE.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1177024 ORTHALIGN PLUS SYSTEM ORTHALIGN PLUS NAVIGATION UNIT OLO ORTHALIGN, INC. 403001 00858704006534

Patients

Seq Age Sex Outcome Treatment
1