FDA Adverse Event Malfunction Summary report: N

T:SLIM X2 INSULIN PUMP WITH CONTROL-IQ TECHNOLOGY

MDR report key: 12268373 · Received August 3, 2021

Report

Report Number
3013756811-2021-82291
Event Type
Malfunction
Date Received
August 3, 2021
Date of Event
July 11, 2021
Report Date
August 3, 2021
Manufacturer
TANDEM DIABETES CARE
Product Code
QFG
UDI-DI
00850006613779
PMA / PMN Number
K201214
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
FL, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

NO PRODUCT WAS RETURNED FOR EVALUATION. SHOULD NEW RELEVANT INFORMATION BECOME AVAILABLE, A SUPPLEMENTAL REPORT WILL BE SUBMITTED.

Description of Event or Problem · 1

IT WAS REPORTED THAT A MINIMUM FILL NOTIFICATION OCCURRED AFTER THE USER FILLED THE CARTRIDGE WITH 300 UNITS OF INSULIN DURING THE LOAD SEQUENCE. A NEW CARTRIDGE WAS LOADED TO RESOLVE THE ISSUE. ADDITIONALLY, IT WAS REPORTED THAT RESISTANCE WAS FELT WHEN FILLING THE CARTRIDGE DURING THE LOAD SEQUENCE. REPORTEDLY, THE ISSUE RESOLVED AND CUSTOMER WAS ABLE TO FILL THE EXISTING CARTRIDGE WITH THE EXISTING NEEDLE. CUSTOMER¿S BLOOD GLUCOSE LEVEL WAS 151-188 MG/DL.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1165771 T:SLIM X2 INSULIN PUMP WITH CONTROL-IQ TECHNOLOGY ALTERNATE CONTROLLER ENABLED INFUSION PUMP QFG TANDEM DIABETES CARE 1002717 M938395 00850006613779

Patients

Seq Age Sex Outcome Treatment
1 71 YR INSULIN TYPE: HUMALOG