FDA Adverse Event Injury Summary report: N

T:SLIM X2 INSULIN PUMP WITH CONTROL-IQ TECHNOLOGY

MDR report key: 12268344 · Received August 3, 2021

Report

Report Number
3013756811-2021-82282
Event Type
Injury
Date Received
August 3, 2021
Date of Event
July 10, 2021
Report Date
August 3, 2021
Manufacturer
TANDEM DIABETES CARE
Product Code
QFG
UDI-DI
00853052007264
PMA / PMN Number
K201214
Adverse Event
Yes
Report Source
Manufacturer report
Reporter Location
CA, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

NO PRODUCT WAS RETURNED FOR EVALUATION. SHOULD NEW RELEVANT INFORMATION BECOME AVAILABLE, A SUPPLEMENTAL REPORT WILL BE SUBMITTED.

Description of Event or Problem · 1

IT WAS REPORTED THAT THE CUSTOMER EXPERIENCED A LOW BLOOD GLUCOSE (BG) LEVEL OF 47 MG/DL. CUSTOMER ALLEGED THAT CONTROL-IQ (CIQ) DELIVERED A BOLUS DURING SLEEP MODE, RESULTING IN LOW BG. SYSTEMS CHECK AND PUMP DATA REVIEW BY TANDEM TECHNICAL SUPPORT SHOWED THAT PUMP AND CIQ WERE FUNCTIONING AS INTENDED AND THAT CUSTOMER HAD MANUALLY DELIVERED THE BOLUS; HOWEVER, CUSTOMER MAINTAINED THAT CIQ WAS NOT FUNCTIONING PROPERLY. LOW BG WAS ADDRESSED BY CONSUMING CARBOHYDRATES, MILK, AND SUGAR PACKS. TANDEM TECHNICAL SUPPORT ADVISED CUSTOMER TO CONSULT THEIR HEALTHCARE PROVIDER REGARDING DIABETES MANAGEMENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1164956 T:SLIM X2 INSULIN PUMP WITH CONTROL-IQ TECHNOLOGY ALTERNATE CONTROLLER ENABLED INFUSION PUMP QFG TANDEM DIABETES CARE 1000096 00853052007264

Patients

Seq Age Sex Outcome Treatment
1 80 YR Other