FDA Adverse Event Malfunction Summary report: N

T:SLIM X2 INSULIN PUMP WITH CONTROL-IQ TECHNOLOGY

MDR report key: 12253977 · Received July 30, 2021

Report

Report Number
3013756811-2021-82702
Event Type
Malfunction
Date Received
July 30, 2021
Date of Event
July 7, 2021
Report Date
July 30, 2021
Manufacturer
TANDEM DIABETES CARE
Product Code
QFG
UDI-DI
00850006613793
PMA / PMN Number
K201214
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
MN, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

THE DEVICE IS EXPECTED TO BE RETURNED; HOWEVER, THE DEVICE HAS NOT YET BEEN RECEIVED. A SUPPLEMENTAL REPORT WILL BE SUBMITTED IF THE DEVICE IS RECEIVED AND EVALUATION IS PERFORMED.

Description of Event or Problem · 1

IT WAS REPORTED THAT A MINIMUM FILL NOTIFICATION OCCURRED AFTER THE USER FILLED THE CARTRIDGE WITH 150 UNITS OF INSULIN DURING THE LOAD SEQUENCE. IN ADDITION, CARTRIDGE CHANGE ERRORS OCCURRED WITH MULTIPLE CARTRIDGES DURING THE LOAD SEQUENCE. IT WAS ALSO REPORTED THAT THE CUSTOMER EXPERIENCED DIFFICULTY DURING THE LOAD FILL TUBING PROCESS. CUSTOMER CONTINUED TO USE THE PUMP FOR INSULIN THERAPY. CUSTOMER¿S BLOOD GLUCOSE LEVEL WAS BETWEEN 220-299 MG/DL.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1152357 T:SLIM X2 INSULIN PUMP WITH CONTROL-IQ TECHNOLOGY ALTERNATE CONTROLLER ENABLED INFUSION PUMP QFG TANDEM DIABETES CARE 1000354 M859944 00850006613793

Patients

Seq Age Sex Outcome Treatment
1 64 YR INSULIN: NOVOLOG / NOVORAPID.| INSULIN: NOVOLOG / NOVORAPID.