FDA Adverse Event Malfunction Summary report: N

VITROS CHEMISTRY PRODUCTS VALP REAGENT PACK

MDR report key: 1222832 · Received November 6, 2008

Report

Report Number
1319808-2008-00332
Event Type
Malfunction
Date Received
November 6, 2008
Date of Event
October 7, 2008
Report Date
October 8, 2008
Manufacturer
ORTHO-CLINICAL DIAGNOSTICS
Product Code
LEG
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NY, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

OCD FIELD SERVICE INVESTIGATED AND FOUND NO EVIDENCE TO SUGGEST THAT THE VITROS 5, 1 FS SYSTEM WAS NOT OPERATING AS INTENDED. THE ROOT CAUSE OF THE BIASED VALP QC RESULTS IS UNKNOWN; HOWEVER, REAGENT PACK-TO-PACK VARIABILITY CANNOT BE RULED OUT. THE INVESTIGATION DETERMINED THAT THE CUSTOMER PROCESSES A VERY LOW NUMBER OF VALP ASSAYS. REAGENT PACK HANDLING WAS REVIEWED WITH THE CUSTOMER. THE CUSTOMER HAS BEEN ABLE TO MAINTAIN ACCEPTABLE PERFORMANCE FOLLOWING THE IMPLEMENTATION OF A CONSISTENT REAGENT PACK HANDLING PROTOCOL.

Description of Event or Problem · 1

THE CUSTOMER OBSERVED NEGATIVELY BIASED VITROS VALP QC RESULTS ON A VITROS 5,1 FS CHEMISTRY SYSTEM. BIASED RESULTS OF THE DIRECTION AND MAGNITUDE OBSERVED MAY LEAD TO INAPPROPRIATE PHYSICIAN ACTION. THERE WAS NO REPORT OF PT HARM AS A RESULT OF THIS EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 VITROS CHEMISTRY PRODUCTS VALP REAGENT PACK IN-VITRO DIAGNOSTIC LEG ORTHO-CLINICAL DIAGNOSTICS NA 1511-11-8320

Patients

Seq Age Sex Outcome Treatment
1