ONE TOUCH ULTRA METER
Report
- Report Number
- 2939301-2008-02922
- Event Type
- Injury
- Date Received
- November 4, 2008
- Report Date
- October 17, 2008
- Manufacturer
- LIFESCAN, INC.
- Product Code
- NBW
- PMA / PMN Number
- NA
- Removal / Correction Number
- NA
- Adverse Event
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- NJ, US
- Reporter Occupation
- LAY USER/PATIENT
Narratives
LIFESCAN HAS REQUESTED THE RETURN OF THE SUBJECT METER, TEST STRIPS, AND CONTROL SOLUTION FOR EVALUATION, BUT HAS NOT YET RECEIVED THEM. IF EITHER THE METER, STRIPS, AND/OR CONTROL SOLUTION ARE RETURNED, LIFESCAN WILL EVALUATE THEM AND, IF EITHER THE METER, STRIPS, OR CONTROL SOLUTION DO NOT PASS INSPECTION, LIFESCAN WILL INFORM FDA OF THE RESULTS IN A SUPPLEMENTAL REPORT.
IN 2008, THE LAY-USER/REPORTER CONTACTED LIFESCAN (LFS) ALLEGING THAT A ONE TOUCH ULTRA METER HAD A REVERTING TO THE SETUP MODE ISSUE. THE PATIENT TESTS HIS BLOOD GLUCOSE 3 TIMES A DAY. HE TESTS IN THE MORNING, AT NOON, AND IN THE EVENING. THE PATIENT TAKES 25 UNITS OF "HUMULIN" INSULIN IN THE MORNING AND 35 UNITS AT NIGHT. THE REPORTER MENTIONED THAT THE ALLEGED METER ISSUE STARTED "SEVERAL MONTHS AGO." SHE WAS UNABLE TO PROVIDE A SPECIFIC DATE/TIME. THE REPORTER CLAIMED THAT DUE TO THE METER ISSUE, THE PATIENT WAS UNABLE TO TEST HIS BLOOD GLUCOSE FOR A COUPLE OF MONTHS. DURING THAT TIME, THE PATIENT CONTINUED TO TAKE HIS INSULIN AS PRESCRIBED. ON AN UNSPECIFIED DATE/TIME AFTER THE ALLEGED METER ISSUE BEGAN, THE REPORTER CLAIMED THAT THE PATIENT DEVELOPED SYMPTOMS OF SHAKINESS, WEAKNESS, AND DIZZINESS. AS A RESULT OF THE SYMPTOMS, THE REPORTER CONTACTED THE PARAMEDICS WHO TESTED HIS BLOOD GLUCOSE WITH AN UNIDENTIFIED METER AND GOT A RESULT OF "40 MG/DL." THE PATIENT WAS TREATED WITH A "SUGAR CUBE" WHICH WAS PLACED UNDERNEATH HIS TONGUE. THE PARAMEDICS RETESTED HIS BLOOD GLUCOSE A SHORT TIME LATER AND GOT A "59 MG/DL." AT THAT POINT, THE PARAMEDICS TRANSPORTED THE PATIENT TO AN EMERGENCY ROOM (ER) WHERE HE RECEIVED A COUPLE OF SHOTS TO RAISE HIS BLOOD GLUCOSE. THE PATIENT WAS HOSPITALIZED FOR A FEW HOURS AND THEN DISCHARGED. THE REPORTER ADMITTED THAT THE ALLEGED METER ISSUE STARTED AFTER THE DEVICE'S BATTERY WAS REPLACED. THE METER, TEST STRIPS, AND CONTROL SOLUTION WERE REPLACED. THIS COMPLAINT IS BEING REPORTED DUE TO THE FOLLOWING CONCLUSION: THE REPORTER CLAIMED THAT THE PATIENT DEVELOPED SYMPTOMS OF SHAKINESS AND RECEIVED MEDICAL TREATMENT FOR SEVERE HYPOGLYCEMIA AFTER THE ALLEGED METER ISSUE BEGAN. THE REPORTER ALSO CLAIMED THAT THE PATIENT WAS UNABLE TO TEST HIS BLOOD GLUCOSE FOR A COUPLE OF MONTHS BECAUSE OF THE METER ISSUE.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1 | ONE TOUCH ULTRA METER | GLUCOSE MONITORING SYS/KIT | NBW | LIFESCAN, INC. | NA | 2760901 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | 68 YR | Hospitalization| L| R |