FDA Adverse Event Malfunction Summary report: N

PICCOLO XPRESS CHEMISTRY ANALYZER

MDR report key: 12212228 · Received July 22, 2021

Report

Report Number
2939693-2021-00005
Event Type
Malfunction
Date Received
July 22, 2021
Date of Event
June 22, 2021
Report Date
September 3, 2021
Manufacturer
ABAXIS, INC.
Product Code
JJG
UDI-DI
EABA11000000E1
PMA / PMN Number
K934592
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NY, US
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 0

ADDITIONAL INFORMATION OF THE INVESTIGATION CONCLUDED THAT THE FAN AND OPTICS ASSEMBLY CONTRIBUTED TO THE CUSTOMER'S REPORTED PROBLEM. DURING EVALUATION OF THE DEVICE, THE DEVICE CONTINUOUSLY DISPLAYED "ANALYZER TOO HOT" MESSAGES AS WELL AS 404F TEMPERATURE ERRORS. MULTIPLE ANALYTES WERE FOUND TO BE OUT OF RANGE, WITH K+ BEING NEARLY DOUBLE TARGET VALUE. THE FAN AND FILTER WERE REPLACED AND BI-LEVEL CONTROLS WERE RE-RAN. ALL ANALYTES WERE AT AN ACCEPTABLE LEVEL AND K+ WAS NEAR TARGET VALUE. THE LAMP AND OPTICS ASSEMBLY PASSED ON ALL TESTERS. THE DEVICE WAS CALIBRATED, TESTED, AND SHIPPED BACK TO THE CUSTOMER SITE. NO FURTHER ACTIONS WERE REQUIRED.

Additional Manufacturer Narrative · 1

ON (B)(6) 2021, ABAXIS RECEIVED A CALL FROM THE CUSTOMER LAB STATING THAT THAT THE DEVICE YIELDED UNEXPECTED LOW POTASSIUM PATIENT RESULTS. THE PATIENT WAS TREATED BASED ON THE INITIAL RESULT, BEING INFUSED WITH KCL 10MEQ/10ML OVER A 60 MINUTE DURATION. THE PATIENT WAS REDRAWN AFTER APPROXIMATELY 30 MINUTES OF TREATMENT AND THE RESULT WAS STILL LOW AND OUT OF RANGE. THE PATIENT WAS REDRAWN AFTER COMPLETION OF TREATMENT AND TESTED VIA ISE METHOD, AND THE RESULT WAS WITHIN RANGE. THE CUSTOMER SENT THE DEVICE BACK IN FOR EVALUATION AND WAS SENT A LOANER DEVICE. A FOLLOW UP WITH THE DOCTOR CONFIRMED THAT THE PATIENT TREATMENT BASED ON THE INITIAL RESULT HAD NO POTENTIAL HARM TO THE PATIENT. THE DEVICE HAS BEEN RECEIVED AND IS PENDING COMPLETION OF AN EVALUATION. ALL ADDITIONAL INFORMATION WILL BE SENT IN A FOLLOW UP REPORT WHEN RECEIVED.

Description of Event or Problem · 1

THE CUSTOMER LAB REPORTED THAT THE DEVICE YIELDED UNEXPECTED LOW POTASSIUM PATIENT RESULTS.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1111343 PICCOLO XPRESS CHEMISTRY ANALYZER PICCOLO XPRESS CHEMISTRY ANALYZER JJG ABAXIS, INC. EABA11000000E1

Patients

Seq Age Sex Outcome Treatment
1 Hospitalization