FLEXLAB
Report
- Report Number
- 3010825766-2021-00009
- Event Type
- Malfunction
- Date Received
- July 22, 2021
- Report Date
- July 22, 2021
- Manufacturer
- INPECO SA
- Product Code
- CEM
- PMA / PMN Number
- K121012
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- FR
- Reporter Occupation
- 505
Narratives
THE INVESTIGATION SHOWED THAT THE ISSUE IS RELATED TO A MECHANICAL PROBLEM AT THE UNLOAD GATE. THE SERVICE AGENCY HAS REPLACED THE ELECTROVALVE AND THE MANIFOLD WHICH CONTROL THE OPENING AND THE CLOSURE OF THE UNLOAD GATE. AFTER THE SERVICE INTERVENTION, NO FURTHER OCCURRENCES HAVE BEEN OBSERVED. THE MODULE IS NOW WORKING ACCORDING TO SPECIFICATION SO NO ADDITIONAL ACTION IS FORESEEN.
THE CUSTOMER REPORTED CASES OF SAMPLE SPILLAGE AT THE INPUT OUTPUT MODULE (IOM). THE IOM IS A MODULE OF THE AUTOMATION SYSTEM DESIGNED TO LOAD AND UNLOAD THE SAMPLE TUBES FROM THE RACKS TO THE AUTOMATION SYSTEM TRACK AND VICE VERSA. THE IMPACTED SAMPLE TUBES WERE STOPPED IN THE IOM UNLOAD POSITION BY THE UNLOAD GATE TOO FAR AHEAD AND THE GRIPPER OF THE IOM ROBOT ARM DID NOT CORRECTLY GRAB THE SAMPLE TUBE CAUSING SOME SAMPLE SPILLAGE. THE MODULE STOPPED WORKING GENERATING THE ERROR MESSAGE 04B5 (SAMPLE TUBE NOT FOUND WHERE EXPECTED) WHICH REQUIRED THE OPERATOR INTERVENTION ON THE MODULE. IN THE MEANTIME THE IMPACTED CARRIERS REACHED THE NEXT GATE IN THE IOM BUFFER. THE SAMPLE SPILLAGE MAY CAUSE CROSS CONTAMINATION IF THE SAMPLE DROPS FALL INTO ANOTHER UNCAPPED SAMPLE TUBE PRESENT IN THE AREA. THE INVESTIGATION DID NOT PROVIDE ANY EVIDENCE OF CROSS CONTAMINATION. NO DISCREPANT TEST RESULTS POTENTIALLY CAUSED BY SAMPLE CROSS CONTAMINATION HAVE BEEN IDENTIFIED.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1109296 | FLEXLAB | LABORATORY AUTOMATION SYSTEM | CEM | INPECO SA |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | Other |