FDA Adverse Event Malfunction Summary report: N

ONE TOUCH ULTRALINK METER

MDR report key: 1220826 · Received October 30, 2008

Report

Report Number
2939301-2008-02904
Event Type
Malfunction
Date Received
October 30, 2008
Report Date
October 27, 2008
Manufacturer
LIFESCAN, INC.
Product Code
NBW
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
FL, US
Reporter Occupation
LAY USER/PATIENT

Narratives

Additional Manufacturer Narrative · 1

LIFESCAN HAS REQUESTED THE RETURN OF THE SUBJECT METER AND STRIPS FOR EVALUATION, BUT HAS NOT YET RECEIVED THEM, IF EITHER THE METER OR STRIPS ARE RETURNED, LIFESCAN WILL EVALUATE IT/THEM AND, IF EITHER THE METER OR STRIPS DO NOT PASS INSPECTION, LIFESCAN WILL INFORM FDA OF THE RESULTS IN A SUPPLEMENTAL REPORT.

Description of Event or Problem · 1

THE LAY USER/ PATIENT CONTACTED LFS ALLEGING THAT THE ULTRALINK METER READ HIGH. THE PT OBTAINED A 273 MG/DL ON THE ULTRALINK METER A 153 MG/DL ON THE ULTRA METER AND A 161 ON THE ONE TOUCH MINI METER. THE READINGS WERE BETWEEN 10-30 MINS FROM ONE ANOTHER. THE PATIENT DID NOT EXHIBIT ANY SYMPTOMS OR SEEK ANY MEDICAL ATTENTION DUE TO THE REPORTED ISSUE. THE TEST STRIPS WERE IN GOOD CONDITION AND A QUALITY CONTROL TEST WAS DONE AND THE TEST STRIPS FELL OUT OF RANGE USING THE CONTROL SOLUTION. METER AND TEST STRIPS WERE REPLACED. THE COMPLAINT IS BEING REPORTED SINCE THE ISSUE WAS NOT RESOLVED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 ONE TOUCH ULTRALINK METER GLUCOSE MONITORING SYS/KIT NBW LIFESCAN, INC. NA 2867727

Patients

Seq Age Sex Outcome Treatment
1 75 YR