RESPIRONICS
Report
- Report Number
- 2031642-2021-04387
- Event Type
- Malfunction
- Date Received
- July 21, 2021
- Date of Event
- June 24, 2021
- Manufacturer
- RESPIRONICS CALIFORNIA, LLC
- Product Code
- MNT
- UDI-DI
- 00884838020054
- PMA / PMN Number
- K102985
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- DC, US
- Reporter Occupation
- OTHER
- Health Professional
- N
Narratives
THE REMOVED DATA ACQUISITION (DAQ) SYSTEM AND TWO SOLENOID VALVES WERE RETURN FOR ANALYSIS. VISUAL INSPECTION OF ALL RETURNED PARTS REVEALED NO EVIDENCE OF DAMAGE OR CONTAMINATION. A FAILURE INVESTIGATION (FI) WAS PERFORMED. THE SOLENOID VALVES WERE TESTED, AND NO FAILURES WERE IDENTIFIED. THE DATA ACQUISITION (DAQ) SYSTEM WAS INSTALLED IN THE FI TEST VENTILATOR TO ATTEMPT TO DUPLICATE THE REPORTED PROBLEM. THE CUSTOMER COMPLAINT WAS VERIFIED. THE ROOT CAUSE IS FAILURE OF PRESSURE SENSOR U7 ON DATA ACQUISITION (DAQ).
THE AUTHORIZED SERVICE PROVIDER REPLACED SOLENOIDS 2 AND 4 AND THE DATA ACQUISITION (DA) BOARD. THE ISSUE IS RESOLVED.
DATE OF REPORT: 21JUL2021. THERE WAS NO PATIENT INVOLVEMENT.
THE CUSTOMER REPORTED GETTING A CHECK VENT ERROR FOR PRESSURE SENSOR AUTOZERO FAILED. THERE WAS NO PATIENT OR USER INVOLVEMENT. THE REMOTE SERVICE ENGINEER (RSE) SPOKE WITH THE CUSTOMER AND CONFIRMED THE PRESENCE OF THE ERROR IN THE LOGS. THE RSE ADVISED THE CUSTOMER TO VERIFY PIN ALIGNMENT BETWEEN SOLENOIDS AND THE DATA ACQUISITION (DA) BOARD, REPLACE SOLENOID 2 AND 4, OR REPLACE THE DA BOARD. OTHER INFORMATION IS PENDING.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1099416 | RESPIRONICS | VENTILATOR, CONTINUOUS, MINIMAL VENTILATORY SUPPORT, FACILITY USE | MNT | RESPIRONICS CALIFORNIA, LLC | V60 | 00884838020054 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | Unknown |