FDA Adverse Event Malfunction Summary report: N

8800

MDR report key: 1220647 · Received October 31, 2008

Report

Report Number
9617766-2008-01415
Event Type
Malfunction
Date Received
October 31, 2008
Date of Event
October 15, 2008
Report Date
October 31, 2008
Manufacturer
GE BE OEC MEDICAL SYSTEMS INC.
Product Code
JAA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
FL, US
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

THE GE SERVICE REP INSTALLED THE HV TRANSFORMER, SBC, POWER SUPPLY AND BACK PLANE. THE SBC STILL WOULD NOT POWER UP. HE ISOLATED THE SBC AND BACKPLANE AND STILL NOTHING. HE TRACED THE 5V TO THE POWER DISTRIBUTION BOARD AND IT DROPPED TO 1.65V AT P9. HE ISOLATED THE POWER SUPPLY AND STILL NO 5V. HE ORDERED THE POWER DISTRIBUTION AND CABLE AND INSTALLED PARTS AND THE SYSTEM BOOTED PROPERLY. THE SYSTEM HAS BEEN PLUGGED INTO AN APC UPS RATED AT 12 AMPS DURING ITS EVERYDAY USE. THE GE REP PLUGGED THE SYSTEM DIRECTLY INTO THE RED 15AMP OUTLET AFTER SERVICE WAS COMPLETE. HE HAD SPOKEN WITH THE CUSTOMER ABOUT THE UPS NOT BEING VALIDATED FOR OUR SYSTEMS AND WE DO NOT RECOMMEND USING IT.

Description of Event or Problem · 1

THE CUSTOMER REPORTED THAT THE SYSTEM WILL NOT BOOT. NO PT INJURY WAS REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 8800 FLUOROSCOPIC X-RAY JAA GE BE OEC MEDICAL SYSTEMS INC. NA NA

Patients

Seq Age Sex Outcome Treatment
1