FDA Adverse Event Malfunction Summary report: N

PROGRAMMING SOFTWARE

MDR report key: 1220047 · Received October 31, 2008

Report

Report Number
1644487-2008-02649
Event Type
Malfunction
Date Received
October 31, 2008
Date of Event
October 1, 2008
Report Date
October 7, 2008
Manufacturer
CYBERONICS, INC.
Product Code
LYJ
PMA / PMN Number
P970003
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
TX, US
Reporter Occupation
OTHER

Narratives

Description of Event or Problem · 1

INITIAL REPORTER INDICATED THE MANUFACTURER CONSULTANT THAT THEIR (B) (4) HANDHELD COMPUTER NEEDS TO BE REPLACED. REPORTED SCREEN FREEZING EVENTS THAT WOULD RESOLVE WITH A FLASHCARD REINSERTION. ADDITIONALLY IT WAS REPORTED THE VNS HANDHELD WOULD NOT TURN ON. THE (B) (4) PROGRAMMING SOFTWARE AND (B) (4) HANDHELD WERE RETURNED FOR ANALYSIS. AN ANALYSIS WAS PERFORMED ON THE HANDHELD AND (B) (4) PROGRAMMING SOFTWARE AND THE REPORTED COMPLAINT COULD NOT BE DUPLICATED WITH THE SYSTEM IN ITS "AS RECEIVED" CONDITION. THE HANDHELD PERFORMED ACCORDING TO SPECIFICATIONS. IT WAS IDENTIFIED THAT UNDER CERTAIN CONDITIONS, THE HANDHELD CAN FREEZE AFTER AN INTERROGATION IS PERFORMED. AFTER THE ANOMALY WAS INDUCED BY CREATING THE SPECIFIC CONDITIONS, THE COMPLAINT WAS VERIFIED. THE HANDHELD WAS ABLE TO BE FULLY CHARGED AND POWERED ON.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 PROGRAMMING SOFTWARE LYJ CYBERONICS, INC. 250 521396

Patients

Seq Age Sex Outcome Treatment
1