FDA Adverse Event Malfunction Summary report: N

BD BACTEC¿ FX, INSTRUMENT TOP, PACKAGED

MDR report key: 12197707 · Received July 20, 2021

Report

Report Number
1119779-2021-01204
Event Type
Malfunction
Date Received
July 20, 2021
Date of Event
June 24, 2021
Report Date
January 24, 2022
Manufacturer
BECTON, DICKINSON & CO. (SPARKS)
Product Code
MDB
UDI-DI
00382904413859
PMA / PMN Number
K915796
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
UK
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

H6: INVESTIGATION SUMMARY : CUSTOMER REPORTED AN ISSUE ON A BD BACTEC FX TOP INSTRUMENT (P/N 441385, S/N (B)(6). CUSTOMER INDICATED ABOUT THE FALSE POSITIVES. THE FIELD SERVICE ENGINEER (FSE) WAS DISPATCHED AND REPLACED (441735 - SYSTEM CONTROLLER MODULE BFX SPARE) FOLLOWED BY RE-IMAGING THE INSTRUMENT AND SOFTWARE UPGRADE TO VERSION 6.40. THE INSTRUMENT IS DEEMED FUNCTIONAL AND HANDED OVER TO THE CUSTOMER FOR USE. THIS IS A CONFIRMED FAILURE OF THE BD PRODUCT. DEVICE HISTORY RECORD REVIEW IS NOT REQUIRED FOR THIS COMPLAINT. THE COMPLAINT WAS EVALUATED VIA OTHER ELEMENTS OF THE INVESTIGATION. THE RESULTS OF THIS EVALUATION HAVE NOT IDENTIFIED ANY NEW HAZARDS, NEW RISKS, OR SPECIFIC TRENDS. SERVICE HISTORY RECORD REVIEW REVEALED NO PREVIOUS COMPLAINT FOR FALSE POSITIVE ISSUE. BD QUALITY DID NOT RECEIVE ANY RETURNED PARTS OR INSTRUMENT FOR INVESTIGATION. THE ROOT CAUSE WAS SOFTWARE ISSUE AND FAULTY CPU. CAPA (CORRECTIVE AND PREVENTIVE ACTION) 1233452 WAS RECENTLY IMPLEMENTED FOR FALSE POSITIVES.

Description of Event or Problem · 0

IT WAS REPORTED WHILE USING BD BACTEC¿ FX, INSTRUMENT TOP, PACKAGED 11 FALSE POSITIVE RESULTS WERE OBTAINED. THERE WAS NO REPORT OF CONFIRMATORY TESTING OR PATIENT IMPACT. THE FOLLOWING INFORMATION WAS PROVIDED BY THE INITIAL REPORTER: CUSTOMER REPORTS 11 FALSE POSITIVES.

Additional Manufacturer Narrative · 1

MEDICAL DEVICE EXPIRATION DATE: NA. A DEVICE EVALUATION IS ANTICIPATED, BUT HAS NOT YET BEGUN. UPON COMPLETION OF THE INVESTIGATION, A SUPPLEMENTAL REPORT WILL BE FILED.

Description of Event or Problem · 1

IT WAS REPORTED WHILE USING BD BACTEC¿ FX, INSTRUMENT TOP, PACKAGED 11 FALSE POSITIVE RESULTS WERE OBTAINED. THERE WAS NO REPORT OF CONFIRMATORY TESTING OR PATIENT IMPACT. THE FOLLOWING INFORMATION WAS PROVIDED BY THE INITIAL REPORTER: CUSTOMER REPORTS 11 FALSE POSITIVES.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1092992 BD BACTEC¿ FX, INSTRUMENT TOP, PACKAGED SYSTEM, BLOOD CULTURING MDB BECTON, DICKINSON & CO. (SPARKS) 441385 NA 00382904413859

Patients

Seq Age Sex Outcome Treatment
1 Unknown