FDA Adverse Event Malfunction Summary report: N

8100 ALARIS PUMP MODULE

MDR report key: 12187751 · Received July 19, 2021

Report

Report Number
2016493-2021-509954
Event Type
Malfunction
Date Received
July 19, 2021
Report Date
October 2, 2018
Manufacturer
CAREFUSION SD
Product Code
FRN
UDI-DI
10885403810015
PMA / PMN Number
K133532
Removal / Correction Number
Z-1360-2020
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CA, US
Reporter Occupation
003

Narratives

Additional Manufacturer Narrative · 0

THIS REPORTED EVENT AND SUBSEQUENT REPAIRS WERE INVESTIGATED THROUGH THE TSC TROUBLESHOOTING PROCESS. A REVIEW OF THE DEVICE SERVICE HISTORY RECORD WAS PERFORMED FROM THE DATE OF MANUFACTURE TO THE DATE CORRESPONDING TO THIS SERVICE NOTIFICATION NUMBER. THE DEVICE WAS PREVIOUSLY RETURNED FOR SERVICE UNRELATED TO THE COMPLAINT OR SERVICE HISTORY. THE DATABASE SHOWED NO QUALITY NOTIFICATIONS WERE OPENED FOR THE DEVICE. THE CUSTOMER STATED THAT THERE WAS NO PATIENT INVOLVEMENT. A REVIEW OF THE DEVICE HISTORY RECORD SHOWED THE DEVICE HAD A MANUFACTURE DATE OF 24DEC2012. THE REVIEW WAS PERFORMED FROM THE DATE OF MANUFACTURE TO THE DATE OF PRODUCT RELEASE FOR DISTRIBUTION. A REVIEW OF THE DEVICE HISTORY RECORD IN SAP FOR SN (B)(6) WAS PERFORMED WHICH CONFIRMED THAT THIS DEVICE WAS NOT INVOLVED IN A PRODUCTION FAILURE WHICH CORRELATES TO THE CUSTOMER REPORTED ISSUE. A REVIEW OF THE COMPLAINT HISTORY FOR SN (B)(6) WAS PERFORMED IN BD2 TRACKWISE WHICH DID NOT CONFIRM SIMILAR COMPLAINTS WITH THE SAME OR RELATED FAILURE MODE.

Description of Event or Problem · 0

PROBLEM DESCRIPTION (B)(6) 2018 06:09:12 (B)(6). (B)(6). (B)(6). SPEC, CUSTOMER ADVOCACY. COMPLAINT MANAGEMENT. PROBLEM DESCRIPTION: ON (B)(6) 2018 13:13:49 (B)(6). SN (B)(6). 8100 13-1033-149 ERROR. RECOMMEND TO REFLASH THE SOFTWARE. IF SOFTWARE FAILS, REPLACE LOGIC BOARD. THE CUSTOMER STATED THAT THERE WAS NO PATIENT INVOLVEMENT. SOFT FAULT- 13 1033 149.

Additional Manufacturer Narrative · 1

THIS REPORTED EVENT AND SUBSEQUENT REPAIRS WERE INVESTIGATED THROUGH THE TSC TROUBLESHOOTING PROCESS. A REVIEW OF THE DEVICE SERVICE HISTORY RECORD WAS PERFORMED FROM THE DATE OF MANUFACTURE TO THE DATE CORRESPONDING TO THIS SERVICE NOTIFICATION NUMBER. THE DEVICE WAS PREVIOUSLY RETURNED FOR SERVICE UNRELATED TO THE COMPLAINT OR SERVICE HISTORY. THE DATABASE SHOWED NO QUALITY NOTIFICATIONS WERE OPENED FOR THE DEVICE. THE CUSTOMER STATED THAT THERE WAS NO PATIENT INVOLVEMENT. A REVIEW OF THE DEVICE HISTORY RECORD SHOWED THE DEVICE HAD A MANUFACTURE DATE OF (B)(6) 2012. THE REVIEW WAS PERFORMED FROM THE DATE OF MANUFACTURE TO THE DATE OF PRODUCT RELEASE FOR DISTRIBUTION. A REVIEW OF THE DEVICE HISTORY RECORD IN SAP FOR SN (B)(4) WAS PERFORMED WHICH CONFIRMED THAT THIS DEVICE WAS NOT INVOLVED IN A PRODUCTION FAILURE WHICH CORRELATES TO THE CUSTOMER REPORTED ISSUE. A REVIEW OF THE COMPLAINT HISTORY FOR SN (B)(4) WAS PERFORMED IN TRACKWISE WHICH DID NOT CONFIRM SIMILAR COMPLAINTS WITH THE SAME OR RELATED FAILURE MODE. CAPA REFERENCE: (B)(4). DEVICE WAS NOT RETURNED TO MANUFACTURING FACILITY.

Description of Event or Problem · 1

(B)(4). (B)(6). SPEC, CUSTOMER ADVOCACY. COMPLAINT MANAGEMENT. (B)(4). SN (B)(4). 8100 13-1033-149 ERROR. RECOMMEND TO REFLASH THE SOFTWARE. IF SOFTWARE FAILS, REPLACE LOGIC BOARD. THE CUSTOMER STATED THAT THERE WAS NO PATIENT INVOLVEMENT. SOFT FAULT- 13 1033 149.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1089900 8100 ALARIS PUMP MODULE PUMP, INFUSION FRN CAREFUSION SD 8100 10885403810015

Patients

Seq Age Sex Outcome Treatment
1 Unknown