FDA Adverse Event Malfunction Summary report: N

RICHMAR

MDR report key: 12182363 · Received July 16, 2021

Report

Report Number
3012316249-2021-00023
Event Type
Malfunction
Date Received
July 16, 2021
Report Date
July 16, 2021
Manufacturer
COMPASS HEALTH BRANDS
Product Code
IRQ
PMA / PMN Number
EXEMPT
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NY, US
Reporter Occupation
OTHER

Narratives

Description of Event or Problem · 1

THE HEATING ELEMENT WAS REPLACED 6 WEEKS AGO AND HAVE WORKED FINE SINCE THEN. LAST NIGHT SOMEONE WAS WALKING BY THE AREA AND SMELLED PLASTIC. THE UNIT WAS REPORTEDLY ON FIRE, A FIRE EXTINGUISHER WAS USED, THE ONSITE BIOMED DID A QUICK EVALUATION AND BELIEVES THAT THE FIRE STARTED FROM THE RECENTLY REPLACED HEATING ELEMENT. CONNECTORS TO THE HEATER ARE STILL GOOD. IT DEFINITELY APPEARS THAT THE HEATER (OR WIRES) SHORTED, NOT THE POWER SUPPLY. FUSE DID NOT BLOW.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1079503 RICHMAR HYDRATHERM DELUXE IRQ COMPASS HEALTH BRANDS HT-R12-D

Patients

Seq Age Sex Outcome Treatment
1