FDA Adverse Event Malfunction Summary report: N

CONTOUR NEXT

MDR report key: 12181040 · Received July 16, 2021

Report

Report Number
1810909-2021-00292
Event Type
Malfunction
Date Received
July 16, 2021
Date of Event
July 2, 2021
Report Date
July 2, 2021
Manufacturer
ASCENSIA DIABETES CARE US INC.
Product Code
NBW
PMA / PMN Number
K160682
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
GM
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 0

THE CUSTOMER RETURNED THE SUSPECTED CONTOUR NEXT (CONNECTED) METER AND CONTOUR NEXT TEST STRIPS FROM LOT#: 0HPEG01A FOR EVALUATION. THE RETURNED METER WAS TESTED WITH THE RETURNED TEST STRIPS USING A BLOOD SAMPLE, WHICH GAVE A SATISFACTORY PERFORMANCE.

Additional Manufacturer Narrative · 1

THE PATIENT/FAMILY WAS THE INITIAL REPORTER , SO PERSONAL INFORMATION WAS NOT ENTERED. NO INFORMATION WAS CAPTURED AS THE CUSTOMER'S AGE, GENDER AND WEIGHT WERE NOT PROVIDED. THE MODEL # WAS NOT PROVIDED. THE CONTOUR NEXT (CONNECTED) METER IS NOT MARKETED IN THE UNITED STATES. HOWEVER, THE DEVICE IS SIMILAR TO THE CONTOUR NEXT ONE METER WITH THE PRODUCT CODE NBW AND 510 (K) # K160682, WHICH IS MARKETED IN THE UNITED STATES.

Description of Event or Problem · 1

THE CUSTOMER FROM GERMANY REPORTED THAT WITHIN 5 MINUTES THEY OBTAINED BLOOD GLUCOSE READINGS OF 350 MG/DL AND 40 MG/DL WITH THEIR CONTOUR NEXT (CONNECTED) METER. THERE WAS NO ALLEGATION OF AN ADVERSE EVENT. THE CUSTOMER WAS ADVISED TO RETURN THE DEVICE FOR EVALUATION. REPLACEMENT METER KIT AND TEST STRIPS WERE SENT TO THE CUSTOMER.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1081050 CONTOUR NEXT BLOOD GLUCOSE TEST STRIPS NBW ASCENSIA DIABETES CARE US INC. 0HPEG01A

Patients

Seq Age Sex Outcome Treatment
1