FDA Adverse Event Malfunction Summary report: N

HELIOS 1800 TRACK MOUNTED LIGHT

MDR report key: 12168609 · Received July 14, 2021

Report

Report Number
1017522-2021-00003
Event Type
Malfunction
Date Received
July 14, 2021
Date of Event
June 24, 2021
Report Date
July 14, 2021
Manufacturer
KAVO DENTAL TECHNOLOGIES, LLC
Product Code
EAZ
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
OR, US
Reporter Occupation
003

Narratives

Additional Manufacturer Narrative · 1

UPON EVALUATION BY THE DISTRIBUTOR IT WAS DETERMINED THE ROLL PINS WERE NOT INSTALLED BY THE DISTRIBUTOR DURING INSTALLATION. THE ROLL PINS WILL PREVENT THE LIGHT FROM UNSCREWING FROM THE TROLLEY AFTER INSTALLATION. THE PELTON & CRANE INSTALLATION INSTRUCTIONS CLEARLY STATES TO PROPERLY INSTALL THE ROLL PINS DURING INSTALLATION OF THE TRACK LIGHT. THE INSTALLATION INSTRUCTIONS ALSO LIST WARNINGS TO ENSURE THE ROLL PINS ARE INSTALLED. PELTON & CRANE SHIPPED THE ROLL PINS TO THE AUTHORIZED PELTON & CRANE DEALER TO PROPERLY INSTALL THE DENTAL LIGHT PER THE INSTALLATION INSTRUCTIONS. THIS CONCLUDES THE INVESTIGATION.

Description of Event or Problem · 1

DEALER TECHNICIAN CALLED KAVO DENTAL TECHNOLOGIES, LLC AND STATED THAT A PELTON & CRANE HELIOS TRACK LIGHT FELL DOWN TOWARDS THE FLOOR HITTING THE PATIENT ON THEIR KNEE CAUSING A BRUISE. THERE WERE NO SERIOUS INJURIES REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1065800 HELIOS 1800 TRACK MOUNTED LIGHT DENTAL LIGHT EAZ KAVO DENTAL TECHNOLOGIES, LLC HLT

Patients

Seq Age Sex Outcome Treatment
1