FDA Adverse Event Malfunction Summary report: N

T:SLIM X2 INSULIN PUMP WITH BASAL-IQ TECHNOLOGY

MDR report key: 12159685 · Received July 13, 2021

Report

Report Number
3013756811-2021-77360
Event Type
Malfunction
Date Received
July 13, 2021
Date of Event
June 25, 2021
Report Date
July 13, 2021
Manufacturer
TANDEM DIABETES CARE
Product Code
OZO
UDI-DI
00853052007264
PMA / PMN Number
K201214
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
IL, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

THE DEVICE IS EXPECTED TO BE RETURNED; HOWEVER, THE DEVICE HAS NOT YET BEEN RECEIVED. A SUPPLEMENTAL REPORT WILL BE SUBMITTED IF THE DEVICE IS RECEIVED AND EVALUATION IS PERFORMED.

Description of Event or Problem · 1

CUSTOMER RECEIVED A CARTRIDGE CHANGE ERROR. REPORTEDLY, THERE WAS AN O-RING ON THE PNEUMATIC TAP. CUSTOMER REMOVED THE O-RING AND RECEIVED ANOTHER CARTRIDGE CHANGE ERROR. CUSTOMER TO USE MDI FOR INSULIN THERAPY. CUSTOMER¿S BLOOD GLUCOSE LEVEL WAS 240-270 MG/DL.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1056877 T:SLIM X2 INSULIN PUMP WITH BASAL-IQ TECHNOLOGY AUTOMATED INSULIN DOSING, THRESHOLD SUSPEND OZO TANDEM DIABETES CARE 1000096 00853052007264

Patients

Seq Age Sex Outcome Treatment
1 62 YR INSULIN: NOVOLOG / NOVORAPID| INSULIN: NOVOLOG / NOVORAPID