FDA Adverse Event Malfunction Summary report: N

COBAS 6000 CORE

MDR report key: 1213181 · Received October 23, 2008

Report

Report Number
1823260-2008-07844
Event Type
Malfunction
Date Received
October 23, 2008
Date of Event
October 13, 2008
Report Date
October 23, 2008
Manufacturer
ROCHE DIAGNOSTICS
Product Code
DAP
PMA / PMN Number
K060373
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
MA, US
Reporter Occupation
OTHER

Narratives

Description of Event or Problem · 1

USER EXPERIENCING DISCREPANT D-DIMER RESULTS FOR FIVE PATIENT SAMPLES WHEN RUNNING WITH DECREASED SAMPLE VOLUME. THE FOLLOWING THREE PATIENT EXAMPLES WERE PROVIDED: SAMPLE 1, INITIAL RESULT GAVE 17137 NG/ML, REPEAT GAVE 16830 NG/ML. SAMPLE REPEATED TWICE WITH DECREASED SAMPLE VOLUME GIVING 7294 AND 6714 NG/ML RESPECTIVELY. THE SAMPLE WAS THEN DILUTED GIVING 4777 NG/ML. IN 2008: SAMPLE 2, INITIAL RESULT GAVE 6249 NG/ML; SAMPLE REPEATED THREE TIMES GIVING 6401, 6638 AND WITH DECREASED SAMPLE VOLUME GAVE 16931 NG/ML RESPECTIVELY. SAMPLE 3, INITIAL RESULT GAVE 6681 NG/ML; SAMPLE REPEATED THREE TIMES GIVING 5757, 5811 AND WITH DECREASED SAMPLE VOLUME GAVE 16036 NG/ML RESPECTIVELY. ERRONEOUS RESULTS WERE NOT REPORTED. THE FIELD SERVICE REPRESENTATIVE DETERMINED THE CAUSE TO BE A PROBLEM WITH THE APPLICATION/SOFTWARE, NOTING INSPECTION OF THE ANALYZER PRESENTED NO PROBLEMS. THE TECHNICAL SERVICE REPRESENTATIVE VERIFIED SYSTEM AND APPLICATION SETTINGS WERE CORRECT. PERFORMANCE TESTS WERE PERFORMED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 COBAS 6000 CORE CLINICAL CHEMISTRY ANALYZER - CEM DAP ROCHE DIAGNOSTICS COBAS CORE

Patients

Seq Age Sex Outcome Treatment
1 UNK