FDA Adverse Event Malfunction Summary report: N

T:FLEX INSULIN DELIVERY SYSTEM

MDR report key: 12128706 · Received July 7, 2021

Report

Report Number
3013756811-2021-73685
Event Type
Malfunction
Date Received
July 7, 2021
Date of Event
June 21, 2021
Report Date
July 7, 2021
Manufacturer
TANDEM DIABETES CARE
Product Code
LZG
UDI-DI
00852162004385
PMA / PMN Number
K143189
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
WI, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

THE DEVICE IS EXPECTED TO BE RETURNED; HOWEVER, THE DEVICE HAS NOT YET BEEN RECEIVED. A SUPPLEMENTAL REPORT WILL BE SUBMITTED IF THE DEVICE IS RECEIVED AND EVALUATION IS PERFORMED.

Description of Event or Problem · 1

IT WAS REPORTED THAT INTERMITTENT OCCLUSION ALARMS OCCURRED. CUSTOMER WAS UNABLE TO COMPLETE SYSTEM CHECK WITH TANDEM TECHNICAL SUPPORT AT TIME OF CALL. UPON FOLLOW UP, CUSTOMER HAD SUCCESSFULLY RESUMED INSULIN DELIVERY. CUSTOMER'S BLOOD GLUCOSE WAS 113-131 MG/DL.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1028819 T:FLEX INSULIN DELIVERY SYSTEM INFUSION PUMP LZG TANDEM DIABETES CARE 004628-005 00852162004385

Patients

Seq Age Sex Outcome Treatment
1 57 YR INFUSION SET: AUTOSOFT XCINSULIN: NOVOLOG| INFUSION SET: AUTOSOFT XCINSULIN: NOVOLOG