FDA Adverse Event Other Summary report: N

BD PARADIGM LINK GLUCOSE MONITOR

MDR report key: 1211530 · Received October 2, 2008

Report

Report Number
3004193489-2008-00579
Event Type
Other
Date Received
October 2, 2008
Date of Event
September 17, 2008
Report Date
October 2, 2008
Manufacturer
NOVA BIOMEDICAL CORPORATION
Product Code
NBW
Adverse Event
Yes
Report Source
Manufacturer report
Reporter Location
OH, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

NOVA BIOMEDICAL AWAITS THE RETURN OF THE DEVICE FOR EVALUATION. SHOULD ANY SIGNIFICANT FINDINGS BE A RESULT OF THAT INVESTIGATION, A FOLLOW-UP REPORT WILL BE FILED.

Description of Event or Problem · 1

IT WAS REPORTED TO NOVA BIOMEDICAL THAT A CONSUMER RECEIVED ALLEGEDLY ERRONEOUS BLOOD GLUCOSE READINGS CAUSING HIM TO MISTREAT HIMSELF AND SUBSEQUENTLY EXPERIENCE A HYPOGLYCEMIC EVENT. DURING THE CALL TO CUSTOMER SUPPORT, IT WAS REVEALED THAT THE CONSUMER DOES NOT CONTROL SOLUTION TEST HIS TEST STRIPS BEFORE USE AS INSTRUCTED IN OUR DIRECTIONS FOR USE. IT WAS ALSO REVEALED THAT THE CONSUMER IMPROPERLY STORES HIS TEST STRIPS. CONSUMER EDUCATION TOOK PLACE AT THE TIME OF CALL. THE METER AND TEST STRIPS IN QUESTION WILL BE RETURNED FOR EVALUATION.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 BD PARADIGM LINK GLUCOSE MONITOR GLUCOSE MONITOR NBW NOVA BIOMEDICAL CORPORATION NA 1020208073

Patients

Seq Age Sex Outcome Treatment
1 UNK