PENTAX
Report
- Report Number
- 9610877-2021-10040
- Event Type
- Malfunction
- Date Received
- July 4, 2021
- Date of Event
- May 28, 2021
- Report Date
- July 31, 2021
- Manufacturer
- HOYA CORPORATION PENTAX TOKYO OFFICE
- Product Code
- PEA
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- JA
- Reporter Occupation
- PHYSICIAN
Narratives
EVALUATION SUMMARY: IT WAS CAUSED DUE TO DUST IN THE UNIT. IN ADDITION, WE CONFIRMED THAT THE RIS UNIT MALFUNCTION, THE PROCESS BOARD NTSC MALFUNCTION, AND THE SCOPE LOCKING STRUCTURE BREAK; HOWEVER, THERE ARE NOT RELATED TO THE ALLEGED COMPLAINT. IT HAS NOT BEEN REOCCURRED THE SAME PROBLEM AFTER REPLACING THE UNIT AT THE END OF MAY. WE WILL KEEP TO MONITOR THE MARKET QUALITY. CORRECTION INFORMATION: G6: FOLLOW UP #1 H6: CODING CHANGED BASED ON THE INVESTIGATION RESULT:COMPONENT CODE AND TYPE OF INVESTIGATION. ADDITIONAL INFORMATION: H6: CODING ADDED BASED ON THE INVESTIGATION RESULT:INVESTIGATION FINDINGS AND INVESTIGATION CONCLUSIONS. THIS REPORT IS BEING FILED AS PART OF THE PENTAX BACKLOG MANAGEMENT PLAN.
THIS DEVICE IS NOT DISTRIBUTED IN US SO THAT 510K# IS BLANK. IT WAS RE-OCCURRED THE SAME FAILURE AFTER THE PREVIOUS REPAIR. FROM A DESCRIPTION ON THE COMPLAINT, IT MIGHT BE CAUSED DUE TO THE LAMP DEFECT OR DUST IN THE LIGHT SOURCE. DEVICE HISTORY RECORD(DHR) REVIEW FOR MODEL EPK-3000, SERIAL NUMBER (B)(4) WAS PERFORMED BY THE MANUFACTURER, THE DHR REVIEW CONFIRMED THE ENDOSCOPE WAS MANUFACTURED UNDER NORMAL CONDITIONS, PASSED ALL REQUIRED INSPECTIONS, AND WAS RELEASED ACCORDINGLY. ALSO, THERE WERE NO REWORKS OR CONCESSIONS AND THE DATES OF APPROVAL FOR SHIPMENT AND ACTUAL DATE SHIPPED WERE CONFIRMED. THE DEVICE WAS RETURNED, BUT IT'S STILL UNDER INVESTIGATION,SO THE RESULTS OF THE INVESTIGATION WILL BE PROVIDED IN A SUPPLEMENTAL REPORT.
THE SAME FAILURE AS THE PREVIOUS REPAIR HAS OCCURRED AND HAS NOT BEEN FIXED. (B)(6) 2020: IMMEDIATELY AFTER REPLACING THE LAMP, I STARTED TO USE THE AUXILIARY LIGHT FREQUENTLY. (B)(6) 2020: LAMP NOT LIT BEFORE INSPECTION 03-4000 ERROR LOG TROUBLE OCCURRED. REPLACEMENT OF SUBSTITUTES. LAMP DOOR CHANGED AND LAMP POWER SUPPLY DUST COUNTERMEASURES IMPLEMENTED FOR COMPLAINT REPAIR. (B)(6) 2020: LAMP GOES OUT BEFORE INSPECTION 03-1000 ERROR LOG TROUBLE OCCURRED. REPLACEMENT OF SUBSTITUTES. THIS EVENT OCCURRED AT THE TIME OF DURING USE. THERE WAS NO REPORT OF PATIENT HARM.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1011479 | PENTAX | VIDEO PROCESSOR (INTERNATIONAL) | PEA | HOYA CORPORATION PENTAX TOKYO OFFICE | EPK-3000 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 |