FDA Adverse Event Malfunction Summary report: N

NI

MDR report key: 12113758 · Received July 3, 2021

Report

Report Number
2080783-2021-00388
Event Type
Malfunction
Date Received
July 3, 2021
Date of Event
June 3, 2021
Report Date
July 3, 2021
Manufacturer
NIHON KOHDEN CORPORATION
Product Code
MHX
Product Problem
Yes
Report Source
Distributor report
Reporter Location
LA, US
Reporter Occupation
BIOMEDICAL ENGINEER

Narratives

Additional Manufacturer Narrative · 0

THE BIOMEDICAL ENGINEER REPORTED THAT THERE WAS A POWER OUTAGE, AND IT TOOK DOWN THE HOSPITAL NETWORK. THE CENTRAL NURSE'S STATION (CNS) AND REMOTE NETWORK STATION (RNS) WENT DOWN. AFTER THE POWER WAS RESTORED THE CNS WAS UP AND RUNNING WITHOUT ISSUES, BUT THE RNS ARE NOW IN COMM LOSS. THE BIOMED DID NOT HAVE SERVER ACCESS TO START UP THE APPLICATION HIMSELF. HOST 1000 APPLICATION NEEDED TO BE STARTED AFTER THE POWER OUTAGE. NIHON KOHDEN TECHNICAL SUPPORT (TECH SUPPORT) SPOKE WITH BOTH LGH AND ACADIA AND BOTH CONFIRMED THE ISSUE WAS RESOLVED. NO PATIENT HARM WAS REPORTED.

Description of Event or Problem · 0

THE BIOMEDICAL ENGINEER REPORTED THAT THERE WAS A POWER OUTAGE, AND IT TOOK DOWN THE HOSPITAL NETWORK. THE CENTRAL NURSE'S STATION (CNS) AND REMOTE NETWORK STATION (RNS) WENT DOWN. AFTER THE POWER WAS RESTORED THE CNS WAS UP AND RUNNING WITHOUT ISSUES, BUT THE RNS ARE NOW IN COMM LOSS. THE BIOMED DID NOT HAVE SERVER ACCESS TO START UP THE APPLICATION HIMSELF. HOST 1000 APPLICATION NEEDED TO BE STARTED AFTER THE POWER OUTAGE. NIHON KOHDEN TECHNICAL SUPPORT (TECH SUPPORT) SPOKE WITH BOTH LGH AND ACADIA AND BOTH CONFIRMED THE ISSUE WAS RESOLVED. NO PATIENT HARM WAS REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1010376 NI CENTRAL MONITOR STATION MHX NIHON KOHDEN CORPORATION NI NA

Patients

Seq Age Sex Outcome Treatment
1