FDA Adverse Event Malfunction Summary report: N

CONTOUR TEST STRIPS (50)

MDR report key: 1209828 · Received October 15, 2008

Report

Report Number
1826988-2008-01178
Event Type
Malfunction
Date Received
October 15, 2008
Date of Event
September 15, 2008
Report Date
September 15, 2008
Manufacturer
BAYER HEALTHCARE, LLC
Product Code
NBW
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
FL, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

THE QA LAB FOUND THAT RETURNED REAGENT TO READ AN AVERAGE OF 232 MG/DL HIGH, OUT OF SPECIFICATION. PERFORMANCE WAS SATISFACTORY USING IQA RETENTION REAGENT.

Description of Event or Problem · 1

THE CUSTOMER STATED THAT HER BLOOD GLUCOSE READINGS HAD BEEN HIGHER THAN USUAL WHEN USING HER CONTOUR METER. HER INITIAL COMPLAINT DID NOT MEET THE CRITERIA TO BE REPORTED, BUT HER TEST STRIPS WERE RETURNED FOR EVALUATION. REPLACEMENT TEST STRIPS WERE SENT TO THE CUSTOMER.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 CONTOUR TEST STRIPS (50) BLOOD GLUCOSE TEST STRIPS NBW BAYER HEALTHCARE, LLC 7080D 7FC3D16

Patients

Seq Age Sex Outcome Treatment
1 UNK