FDA Adverse Event Malfunction Summary report: N

BD MAX¿ SYSTEM, BD MAX¿ INSTRUMENT

MDR report key: 12096942 · Received June 30, 2021

Report

Report Number
3007420875-2021-00027
Event Type
Malfunction
Date Received
June 30, 2021
Date of Event
May 13, 2021
Report Date
December 17, 2021
Manufacturer
BECTON, DICKINSON & CO. (SPARKS)
Product Code
OOI
UDI-DI
00382904429706
PMA / PMN Number
SEE H.10.
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
LA, US
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

B.5. EVENT DESCRIPTION: IT WAS REPORTED THAT WHILE USING THE BD INSTRUMENT MAX CLINICAL A FALSE POSITIVE RESULT WAS OBTAINED BY THE LABORATORY PERSONNEL. A REPEAT TEST WAS USED TO CONFIRM THE RESULTS AS FALSE POSITIVES. THE CUSTOMER STATED RESULTS WERE NOT REPORTED OUT SO THERE WAS NO REPORT OF PATIENT IMPACT. ASSAY USED: BD MAX¿ CT/GC/TV. THE FOLLOWING INFORMATION WAS PROVIDED BY THE INITIAL REPORTER: " CUSTOMER REPORTS THAT THEY PERFORMED BOTH THE CT/GC/TV PANEL AND VAGINAL PANEL FOR THE SAME PATIENTS AND THE TV RESULT WAS DIFFERENT." D.1. DEVICE BRAND NAME: BD MAX¿ SYSTEM, BD MAX¿ INSTRUMENT D.2. COMMON DEVICE NAME: INSTRUMENTATION FOR CLINICAL MULTIPLEX TEST SYSTEMS; PRODUCT CODE: OOI D.3. DEVICE MANUFACTURER: BECTON, DICKINSON & CO. (SPARKS) D.4. CATALOG NUMBER: 441916; SERIAL NUMBER: (B)(6); UNIQUE IDENTIFIER: (B)(4). G.1. MANUFACTURING SITE: BECTON, DICKINSON & CO. (SPARKS) G.5. DEVICE 510K NUMBERS: K111860 K130470. H.4. DEVICE MANUFACTURER DATE: 2021-01-20.

Additional Manufacturer Narrative · 0

H6: INVESTIGATION SUMMARY: A "CORRELATION/REPRO/DISCREPANT" RESULT COMPLAINT WAS REPORTED AGAINST THE BD MAX INSTRUMENT, CATALOG NUMBER 441916, SERIAL NUMBER (B)(6) . CUSTOMER REPORTED THAT THEY RECEIVED A POSITIVE RESULT ON MAX VAGINAL PANEL ON (B)(6) AND A NEGATIVE TV ON CTGCTV ASSAY. BOTH SAMPLES ARE FROM THE SAME PATIENT. FIELD SERVICE WAS DISPATCHED. FIELD SERVICE REPLACED PUMP #2 ON (B)(6) . INSTRUMENT WAS RETURNED TO THE CUSTOMER FUNCTIONAL. NO PARTS WERE RETURNED TO BD. COMPLAINT IS UNCONFIRMED. ROOT CAUSE CANNOT BE DETERMINED WITH THE INFORMATION PROVIDED. INVESTIGATION CONSISTED OF A REVIEW OF THE INSTRUMENT INSTALLATION, SERVICE HISTORY, AND RELATED COMPLAINT DATA. BD WILL CONTINUALLY MONITOR FOR TREND.

Description of Event or Problem · 0

EVENT DESCRIPTION: IT WAS REPORTED THAT WHILE USING THE BD INSTRUMENT MAX CLINICAL A FALSE POSITIVE RESULT WAS OBTAINED BY THE LABORATORY PERSONNEL. A REPEAT TEST WAS USED TO CONFIRM THE RESULTS AS FALSE POSITIVES. THE CUSTOMER STATED RESULTS WERE NOT REPORTED OUT SO THERE WAS NO REPORT OF PATIENT IMPACT. ASSAY USED: BD MAX¿ CT/GC/TV. THE FOLLOWING INFORMATION WAS PROVIDED BY THE INITIAL REPORTER: " CUSTOMER REPORTS THAT THEY PERFORMED BOTH THE CT/GC/TV PANEL AND VAGINAL PANEL FOR THE SAME PATIENTS AND THE TV RESULT WAS DIFFERENT."

Description of Event or Problem · 0

IT WAS REPORTED THAT WHILE USING THE BD MAX¿ SYSTEM, BD MAX¿ INSTRUMENT A FALSE POSITIVE RESULT WAS OBTAINED BY THE LABORATORY PERSONNEL. A REPEAT TEST WAS USED TO CONFIRM THE RESULTS AS FALSE POSITIVES. THE CUSTOMER STATED RESULTS WERE NOT REPORTED OUT SO THERE WAS NO REPORT OF PATIENT IMPACT. ASSAY USED: BD MAX¿ CT/GC/TV. THE FOLLOWING INFORMATION WAS PROVIDED BY THE INITIAL REPORTER: " CUSTOMER REPORTS THAT THEY PERFORMED BOTH THE CT/GC/TV PANEL AND VAGINAL PANEL FOR THE SAME PATIENTS AND THE TV RESULT WAS DIFFERENT."

Additional Manufacturer Narrative · 1

A DEVICE EVALUATION AND/OR DEVICE HISTORY REVIEW IS ANTICIPATED, BUT IS NOT COMPLETE. UPON COMPLETION, A SUPPLEMENTAL REPORT WILL BE FILED.

Description of Event or Problem · 1

IT WAS REPORTED THAT WHILE USING BD MAX¿ CT/GC/TV A FALSE POSITIVE RESULT WAS OBTAINED BY THE LABORATORY PERSONNEL. A REPEAT TEST WAS USED TO CONFIRM THE RESULTS AS FALSE POSITIVES. THE CUSTOMER STATED RESULTS WERE NOT REPORTED OUT SO THERE WAS NO REPORT OF PATIENT IMPACT. THE FOLLOWING INFORMATION WAS PROVIDED BY THE INITIAL REPORTER: " CUSTOMER REPORTS THAT THEY PERFORMED BOTH THE CT/GC/TV PANEL AND VAGINAL PANEL FOR THE SAME PATIENTS AND THE TV RESULT WAS DIFFERENT."

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
988970 BD MAX¿ SYSTEM, BD MAX¿ INSTRUMENT INSTRUMENTATION FOR CLINICAL MULTIPLEX TEST SYSTEMS OOI BECTON, DICKINSON & CO. (SPARKS) 442970 0307086 00382904429706
988976 BD MAX¿ SYSTEM, BD MAX¿ INSTRUMENT INSTRUMENTATION FOR CLINICAL MULTIPLEX TEST SYSTEMS OOI BECTON, DICKINSON & CO. (SPARKS) 442970 0307086 00382904429706

Patients

Seq Age Sex Outcome Treatment
1 Unknown