FDA Adverse Event Malfunction Summary report: N

8100 ALARIS PUMP MODULE

MDR report key: 12075396 · Received June 28, 2021

Report

Report Number
2016493-2021-508643
Event Type
Malfunction
Date Received
June 28, 2021
Report Date
July 17, 2019
Manufacturer
CAREFUSION SD
Product Code
FRN
UDI-DI
10885403810015
PMA / PMN Number
K133532
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CA, US
Reporter Occupation
BIOMEDICAL ENGINEER
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

THE REPORTED COMPLAINT OF INOPERABLE KEYPADS WAS CONFIRMED ON 15 PUMP MODULES THROUGH TESTING DURING THE INVESTIGATION. ¿ ASM¿S KEYPAD TASK WAS UTILIZED TO PERFORM KEYPAD TESTS ON EACH KEYPAD OBSERVING ALL KEYS FAILING ON ALL CUSTOMER UNITS. ¿ RESULTS FROM A REVIEW OF THE SERVICE HISTORY RECORDS SHOWED EVERY RETURNED DEVICE MANUFACTURED IN 2017, INDICATING THAT EACH UNIT HAS A PRINTEC DOOR ASSEMBLY WITH KEYPAD. O ACCORDING TO DRA (B)(4) (PRINTEC LVP UNRESPONSIVE KEYS), CUSTOMER DEVICES ARE WITHIN THE AFFECTED POPULATION OF 01 DEC 2016 TO PRESENT. O DRA (B)(4) WAS PREVIOUS OPENED AS A RESULTS OF THE FAILURE MODE ASSOCIATED WITH UNRESPONSIVE PRINTEC KEYPADS WHICH ALSO RELATES TO THIS COMPLAINT. A REVIEW OF THE DEVICE HISTORY RECORD SHOWED THE DEVICE HAD A MANUFACTURE DATE OF 15MAR2017. THE REVIEW WAS PERFORMED FROM THE DATE OF MANUFACTURE TO THE DATE OF PRODUCT RELEASE FOR DISTRIBUTION. A REVIEW OF THE DEVICE HISTORY RECORD IN SAP FOR SN (B)(6) WAS PERFORMED WHICH CONFIRMED THAT THIS DEVICE WAS INVOLVED IN A PRODUCTION FAILURE WHICH CORRELATES TO THE CUSTOMER REPORTED ISSUE. A REVIEW OF THE COMPLAINT HISTORY FOR SN (B)(6) WAS PERFORMED IN BD2 TRACKWISE WHICH DID NOT CONFIRM SIMILAR COMPLAINTS WITH THE SAME OR RELATED FAILURE MODE. THE CUSTOMER STATED THAT THERE WAS NO PATIENT INVOLVEMENT.

Description of Event or Problem · 0

IT WAS REPORTED THAT THE DEVICE KEYPADS ARE INOPERABLE.

Additional Manufacturer Narrative · 1

THE REPORTED COMPLAINT OF INOPERABLE KEYPADS WAS CONFIRMED ON 15 PUMP MODULES THROUGH TESTING DURING THE INVESTIGATION. ASM¿S KEYPAD TASK WAS UTILIZED TO PERFORM KEYPAD TESTS ON EACH KEYPAD OBSERVING ALL KEYS FAILING ON ALL CUSTOMER UNITS. RESULTS FROM A REVIEW OF THE SERVICE HISTORY RECORDS SHOWED EVERY RETURNED DEVICE MANUFACTURED IN 2017, INDICATING THAT EACH UNIT HAS A PRINTEC DOOR ASSEMBLY WITH KEYPAD. ACCORDING TO DRA (B)(4) (PRINTEC LVP UNRESPONSIVE KEYS), CUSTOMER DEVICES ARE WITHIN THE AFFECTED POPULATION OF 01 DEC 2016 TO PRESENT. DRA (B)(4) WAS PREVIOUS OPENED AS A RESULTS OF THE FAILURE MODE ASSOCIATED WITH UNRESPONSIVE PRINTEC KEYPADS WHICH ALSO RELATES TO THIS COMPLAINT. A REVIEW OF THE DEVICE HISTORY RECORD SHOWED THE DEVICE HAD A MANUFACTURE DATE OF 15MAR2017. THE REVIEW WAS PERFORMED FROM THE DATE OF MANUFACTURE TO THE DATE OF PRODUCT RELEASE FOR DISTRIBUTION. A REVIEW OF THE DEVICE HISTORY RECORD IN SAP FOR SN (B)(4) WAS PERFORMED WHICH CONFIRMED THAT THIS DEVICE WAS INVOLVED IN A PRODUCTION FAILURE WHICH CORRELATES TO THE CUSTOMER REPORTED ISSUE. A REVIEW OF THE COMPLAINT HISTORY FOR SN (B)(4) WAS PERFORMED IN BD2 TRACKWISE WHICH DID NOT CONFIRM SIMILAR COMPLAINTS WITH THE SAME OR RELATED FAILURE MODE. THE CUSTOMER STATED THAT THERE WAS NO PATIENT INVOLVEMENT.

Description of Event or Problem · 1

IT WAS REPORTED THAT THE DEVICE KEYPADS ARE INOPERABLE.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
970660 8100 ALARIS PUMP MODULE PUMP, INFUSION FRN CAREFUSION SD 8100 10885403810015

Patients

Seq Age Sex Outcome Treatment
1 Unknown