FDA Adverse Event Malfunction Summary report: N

NELLCOR

MDR report key: 12068193 · Received June 25, 2021

Report

Report Number
2936999-2021-00617
Event Type
Malfunction
Date Received
June 25, 2021
Report Date
June 25, 2021
Manufacturer
MEDIANA CO. LTD.
Product Code
DQA
UDI-DI
10884521163454
PMA / PMN Number
K120773
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
TU
Reporter Occupation
003

Narratives

Additional Manufacturer Narrative · 1

EVALUATION SUMMARY: MEDTRONIC CONDUCTED AN INVESTIGATION BASED UPON ALL INFORMATION RECEIVED. THE DEVICE WAS AVAILABLE FOR EVALUATION. VISUAL INSPECTION NOTED THE SPEAKER IN THE MONITOR WAS DEFECTIVE. IT WAS REPORTED THAT THE PRODUCT GAVE AN ERROR MESSAGE OF ERROR CODE 910. THE REPORTED ISSUE WAS CONFIRMED. THE MOST LIKELY CAUSE WAS TRACED TO A COMPONENT FAILURE. IT WAS ALSO REPORTED THAT THE JOG DIAL ON THE PULSE OX MONITOR NEEDED TO BE REPLACED. THE REPORTED ISSUE COULD NOT BE CONFIRMED. THE MOST LIKELY CAUSE COULD NOT BE ESTABLISHED FROM THE INFORMATION AVAILABLE. THE MANUFACTURING RECORDS FOR EACH DEVICE ARE THOROUGHLY REVIEWED PRIOR TO RELEASE TO ENSURE THAT IT MEETS ALL MEDTRONIC QUALITY SPECIFICATIONS. IF INFORMATION IS PROVIDED IN THE FUTURE, A SUPPLEMENTAL REPORT WILL BE ISSUED.

Description of Event or Problem · 1

ACCORDING TO THE REPORTER, DURING SERVICE AND REPAIR, THE DEVICE HAD NOISE AND WAS NOT WORKING PROPERLY, SOUNDS DID NOT COME CLEAR AND HAD AN ERROR 910 THAT WAS RELATED TO SPEAKER AND HAD JOG DIAL MALFUNCTION. MEDTRONIC'S INITIAL EVALUATION OF THE INCIDENT DEVICE FOUND THAT THE DEVICE HAD DEFECTIVE SPEAKER WHERE SOUNDS DID NOT COME CLEAR.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
965116 NELLCOR OXIMETER DQA MEDIANA CO. LTD. 10005941 10884521163454

Patients

Seq Age Sex Outcome Treatment
1