NELLCOR
Report
- Report Number
- 2936999-2021-00617
- Event Type
- Malfunction
- Date Received
- June 25, 2021
- Report Date
- June 25, 2021
- Manufacturer
- MEDIANA CO. LTD.
- Product Code
- DQA
- UDI-DI
- 10884521163454
- PMA / PMN Number
- K120773
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- TU
- Reporter Occupation
- 003
Narratives
EVALUATION SUMMARY: MEDTRONIC CONDUCTED AN INVESTIGATION BASED UPON ALL INFORMATION RECEIVED. THE DEVICE WAS AVAILABLE FOR EVALUATION. VISUAL INSPECTION NOTED THE SPEAKER IN THE MONITOR WAS DEFECTIVE. IT WAS REPORTED THAT THE PRODUCT GAVE AN ERROR MESSAGE OF ERROR CODE 910. THE REPORTED ISSUE WAS CONFIRMED. THE MOST LIKELY CAUSE WAS TRACED TO A COMPONENT FAILURE. IT WAS ALSO REPORTED THAT THE JOG DIAL ON THE PULSE OX MONITOR NEEDED TO BE REPLACED. THE REPORTED ISSUE COULD NOT BE CONFIRMED. THE MOST LIKELY CAUSE COULD NOT BE ESTABLISHED FROM THE INFORMATION AVAILABLE. THE MANUFACTURING RECORDS FOR EACH DEVICE ARE THOROUGHLY REVIEWED PRIOR TO RELEASE TO ENSURE THAT IT MEETS ALL MEDTRONIC QUALITY SPECIFICATIONS. IF INFORMATION IS PROVIDED IN THE FUTURE, A SUPPLEMENTAL REPORT WILL BE ISSUED.
ACCORDING TO THE REPORTER, DURING SERVICE AND REPAIR, THE DEVICE HAD NOISE AND WAS NOT WORKING PROPERLY, SOUNDS DID NOT COME CLEAR AND HAD AN ERROR 910 THAT WAS RELATED TO SPEAKER AND HAD JOG DIAL MALFUNCTION. MEDTRONIC'S INITIAL EVALUATION OF THE INCIDENT DEVICE FOUND THAT THE DEVICE HAD DEFECTIVE SPEAKER WHERE SOUNDS DID NOT COME CLEAR.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 965116 | NELLCOR | OXIMETER | DQA | MEDIANA CO. LTD. | 10005941 | 10884521163454 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 |