FDA Adverse Event Malfunction Summary report: N

T:SLIM X2 INSULIN PUMP WITH BASAL-IQ TECHNOLOGY

MDR report key: 12057158 · Received June 24, 2021

Report

Report Number
3013756811-2021-70148
Event Type
Malfunction
Date Received
June 24, 2021
Date of Event
June 15, 2021
Report Date
June 24, 2021
Manufacturer
TANDEM DIABETES CARE
Product Code
OZO
UDI-DI
00850006613731
PMA / PMN Number
K201214
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
UT, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

THE DEVICE IS EXPECTED TO BE RETURNED; HOWEVER, THE DEVICE HAS NOT YET BEEN RECEIVED. A SUPPLEMENTAL REPORT WILL BE SUBMITTED IF THE DEVICE IS RECEIVED AND EVALUATION IS PERFORMED.

Description of Event or Problem · 1

IT WAS REPORTED THAT THE PUMP TOUCH SCREEN WAS UNRESPONSIVE AND DELAYED IN RESPONDING TO TOUCH. CUSTOMER¿S BLOOD GLUCOSE LEVEL RANGED BETWEEN 120-257 MG/DL. REPORTEDLY THE CUSTOMER REVERTED TO MANUAL INJECTIONS FOR INSULIN THERAPY.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
956693 T:SLIM X2 INSULIN PUMP WITH BASAL-IQ TECHNOLOGY AUTOMATED INSULIN DOSING, THRESHOLD SUSPEND OZO TANDEM DIABETES CARE 1000354 00850006613731

Patients

Seq Age Sex Outcome Treatment
1 43 YR