FDA Adverse Event Malfunction Summary report: N

COBAS E411 RACK SYSTEM

MDR report key: 1204059 · Received October 16, 2008

Report

Report Number
1823260-2008-07699
Event Type
Malfunction
Date Received
October 16, 2008
Date of Event
September 29, 2008
Report Date
October 16, 2008
Manufacturer
ROCHE DIAGNOSTICS
Product Code
JJE
PMA / PMN Number
K961481
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
MI, US
Reporter Occupation
MEDICAL TECHNOLOGIST

Narratives

Description of Event or Problem · 1

USER STATES THAT HE GOT AN HCG RESULT OF >10,000 MIU/ML THAT THEY PUT BACK ON FOR AN AUTOMATIC DILUTION OF 1:50 AND OBTAINED A VALUE OF 32.59 MIU/ML. HE RAN THE SAME SAMPLE ON ANOTHER ANALYZER AND GOT A VALUE OF 103,604 MIU/ML. RESULT OF 103, 604 WAS REPORTED OUT. THE FIELD SERVICE REPRESENTATIVE STATED THE USER HAD REPLACED THE DILUENT BEFORE HIS ARRIVAL ON SITE AND INSTRUMENT WAS OPERATIONAL. THE FIELD SERVICE REPRESENTATIVE SUSPECTED SHORT SAMPLE OF DILUENT DUE TO A BUBBLE. THE FIELD SERVICE REPRESENTATIVE VERIFIED LEVEL SENSE AND INSTRUMENT OPERATION.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 COBAS E411 RACK SYSTEM IMMUNOCHEMISTRY ANALYZER - JJE JJE ROCHE DIAGNOSTICS

Patients

Seq Age Sex Outcome Treatment
1 UNK