FDA Adverse Event Malfunction Summary report: N

RESPIRONICS

MDR report key: 12038142 · Received June 21, 2021

Report

Report Number
2031642-2021-04148
Event Type
Malfunction
Date Received
June 21, 2021
Date of Event
May 27, 2021
Manufacturer
RESPIRONICS CALIFORNIA, LLC
Product Code
MNT
UDI-DI
00884838020054
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
TX, US
Reporter Occupation
OTHER
Health Professional
N

Narratives

Additional Manufacturer Narrative · 0

THE CUSTOMER REPLACED THE POWER SWITCH OVERLAY TO RESOLVE THE REPORTED ISSUE. THE DEVICE PASSED REQUIRED PERFORMANCE VERIFICATION TESTS PER PHILIPS¿S STANDARDS.

Additional Manufacturer Narrative · 1

THE CUSTOMER REPORTED THERE WAS NO PATIENT INVOLVEMENT AT THE TIME THE ISSUE WAS DISCOVERED.

Description of Event or Problem · 1

THE CUSTOMER CALLED INTO TECHNICAL SUPPORT (TS) REPORTING THAT THE DEVICE DISPLAYS ALARM LED FAILED MESSAGE. THE CUSTOMER REPORTED THERE WAS NO PATIENT INVOLVEMENT AT THE TIME THE ISSUE WAS DISCOVERED. THE CUSTOMER EVALUATED THE DEVICE WITH THE ASSISTANCE OF THE REMOTE SERVICE ENGINEER (RSE) AND CONFIRMED THE REPORTED PROBLEM. THE RSE ADVISED THE CUSTOMER TO REPLACE THE POWER SWITCH OVERLAY.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
934060 RESPIRONICS VENTILATOR, CONTINUOUS, MINIMAL VENTILATORY SUPPORT, FACILITY USE MNT RESPIRONICS CALIFORNIA, LLC V60 00884838020054

Patients

Seq Age Sex Outcome Treatment
1 Unknown