FDA Adverse Event Malfunction Summary report: N

SURE STEP PRO

MDR report key: 1203773 · Received September 26, 2008

Report

Report Number
1203773
Event Type
Malfunction
Date Received
September 26, 2008
Date of Event
September 24, 2008
Report Date
September 25, 2008
Manufacturer
LIFESCAN, INC.
Product Code
NBW
Product Problem
Yes
Report Source
User Facility report
Reporter Location
WA, US

Narratives

Description of Event or Problem · 1

THE DEFECTIVE TEST STRIPS HAVE A BLACK BAND ON THE SAME SIDE OF THE TEST STRIP THAT HAS THE PINK APPLICATION SQUARE. A BLACK BAND SHOULD NOT BE PRESENT ON THAT SIDE OF THE TEST STRIP. THE TEST PAD ON THE DEFECTIVE TEST STRIPS WILL EITHER BE MISSING OR VERY LOOSELY ATTACHED. THE CONFIRMATION DOT ON THE BACK OF THE TEST STRIP MAY ALSO BE OFF CENTER. LIFESCAN HAS BEEN NOTIFIED AND HAS ACKNOWLEDGED THE PROBLEM. AS OF THE END OF SEPTEMBER THERE HAS BEEN NO RESOLUTION.====================== MANUFACTURER RESPONSE FOR TEST STRIP, BLOOD GLUCOSE, SURE STEP PRO======================A VOICE MAIL WAS LEFT FOR THE REP. WE HAVE NOT HEARD BACK FROM THEM YET.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 SURE STEP PRO TEST STRIP, BLOOD GLUCOSE NBW LIFESCAN, INC. * 2860185 008

Patients

Seq Age Sex Outcome Treatment
1 *