FDA Adverse Event Malfunction Summary report: N

PROGRAMMING SOFTWARE

MDR report key: 1203396 · Received October 15, 2008

Report

Report Number
1644487-2008-02506
Event Type
Malfunction
Date Received
October 15, 2008
Date of Event
September 15, 2008
Report Date
September 15, 2008
Manufacturer
CYBERONICS, INC.
Product Code
LYJ
PMA / PMN Number
P970003
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
GM
Reporter Occupation
NOT APPLICABLE

Narratives

Description of Event or Problem · 1

IT WAS REPORTED THAT AFTER INSERTING A NEW FLASHCARD INTO A HANDHELD COMPUTER, AN SQL ERROR MESSAGE WAS OBSERVED. ANOTHER FLASHCARD WAS INSERTED WITH THE SAME RESULT. FOLLOWUP WITH THE COMPANY REPRESENTATIVE WHO HAD OBSERVED THE ERROR REVEALED THAT HE WAS TRYING TO MIGRATE THE DATABASE FROM AN OLD HANDHELD COMPUTER TO THE NEW HANDHELD. THAT WAS THE REASON FOR INSERTING A DIFFERENT FLAHSCARD INTO THE NEW HANDHELD. THE HANDHELD WAS IN THE SOFTWARE "TOP MENU" WHEN THE HANDHELD COMPUTER'S ORIGINAL FLASHCARD WAS FIRST REMOVED. A REVIEW OF THE MANUFACTURING RECORDS SHOWED THAT THE FLASHCARD WAS ISSUED A YEAR PRIOR TO THE HANDHELD, INDICATING THE FLASHCARD WAS LIKELY USED IN A DIFFERENT MODEL HANDHELD. THIS SITUATION WILL PRODUCE THE SQL ERROR. GOOD FAITH ATTEMPTS TO OBTAIN THE PRODUCT FOR ANALYSIS HAVE BEEN UNSUCCESSFUL TO DATE.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 PROGRAMMING SOFTWARE PROGRAMMING SOFTWARE LYJ CYBERONICS, INC. 250 537100

Patients

Seq Age Sex Outcome Treatment
1