FDA Adverse Event Malfunction Summary report: N

VITROS 5, 1 CHEMISTRY SYSTEM

MDR report key: 1203387 · Received October 14, 2008

Report

Report Number
1319681-2008-00308
Event Type
Malfunction
Date Received
October 14, 2008
Date of Event
October 17, 2008
Report Date
October 18, 2008
Manufacturer
ORTHO-CLINICAL DIAGNOSTICS
Product Code
JJE
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
IL, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

INVESTIGATION INTO THIS EVENT CONCLUDED THAT IMPRECISE PHYT RESULTS WERE OCCURRING. AN OCD FIELD ENGINEER INVESTIGATED AND MADE REPAIRS TO THE IMMUNOWASH FLUID MODULE. FOLLOWING SERVICE, THE ISSUE WAS RESOLVED. THE ROOT CAUSE OF THE EVENT IS INSTRUMENT RELATED.

Description of Event or Problem · 1

A CUSTOMER OBSERVED NEGATIVELY BIASED QUALITY CONTROL PHYT RESULTS WHILE USING THE VITROS 5, 1 ANALYZER. PATIENT SAMPLE RESULTS WERE NOT REPORTED WHILE QUALITY CONTROL RESULTS WERE UNACCEPTABLE. BIASED RESULTS OF THE MAGNITUDE AND DIRECTION OBSERVED MAY LEAD TO INAPPROPRIATE PHYSICIAN ACTION. THERE WAS NO REPORT OF PATIENT HARM AS A RESULT OF THIS EVENT. THIS REPORT CORRESPONDS TO ORTHO CLINICAL DIAGNOSTICS INC. COMPLAINT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 VITROS 5, 1 CHEMISTRY SYSTEM CLINICAL CHEMISTRY ANALYZER JJE ORTHO-CLINICAL DIAGNOSTICS NA NA

Patients

Seq Age Sex Outcome Treatment
1