FDA Adverse Event Malfunction Summary report: N

VITROS 950 CHEMISTRY SYSTEM

MDR report key: 1203386 · Received October 14, 2008

Report

Report Number
1319681-2008-00307
Event Type
Malfunction
Date Received
October 14, 2008
Date of Event
September 19, 2008
Report Date
September 19, 2008
Manufacturer
ORTHO-CLINICAL DIAGNOSTICS
Product Code
JJE
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NY, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

THE INVESTIGATION CONFIRMED THAT THE CALIBRATION RESPONSES AND PARAMETERS WERE ATYPICAL COMPARED TO THE EXPECTED VALUES. AMMONIA PRECISION TEST RESULTS WERE WITHIN THE EXPECTED INTERVAL. FURTHER INVESTIGATION CONCLUDED THAT THE LAB WAS EXPERIENCING AMBIENT TEMPERATURE SHIFTS OF GREATER THAN 5 DEGREES. THE MANUFACTURER INDICATES THAT CALIBRATION MAY BE REQUIRED IF AMBIENT TEMPERATURE SHIFTS GREATER THAN 5 DEGREES. STABILIZING TEMPERATURE WITH THE 5 DEGREE INTERVAL RESOLVED THE CONCERN. THE ROOT CAUSE OF THE EVENT IS USER ERROR.

Description of Event or Problem · 1

A CUSTOMER OBSERVED HIGHER THAN EXPECTED QUALITY CONTROL RESULTS WHEN USING VITROS AMON SLIDES ON THE VITROS 950 ANALYZER. NO PATIENT SAMPLES WERE REPORTED WHILE QUALITY CONTROL RESULTS WERE UNACCEPTABLE. BIASED RESULTS OF THE DIRECTION AND MAGNITUDE OBSERVED COULD LEAD TO INAPPROPRIATE PHYSICIAN ACTION. THERE WAS NO REPORT OF PATIENT HARM AS A RESULT OF THIS EVENT. THIS REPORT CORRESPONDS TO ORTHO CLINICAL DIAGNOSTICS INC.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 VITROS 950 CHEMISTRY SYSTEM CLINICAL CHEMISTRY ANALYZER JJE ORTHO-CLINICAL DIAGNOSTICS NA NA

Patients

Seq Age Sex Outcome Treatment
1