FDA Adverse Event Malfunction Summary report: N

THERMOPHORE AUTOMATIC MOIST HEAT PACK

MDR report key: 1203252 · Received October 9, 2008

Report

Report Number
1811605-2008-00133
Event Type
Malfunction
Date Received
October 9, 2008
Date of Event
September 1, 2008
Report Date
September 4, 2008
Manufacturer
BATTLE CREEK EQUIPMENT CO.
Product Code
IRT
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
TN, US
Reporter Occupation
OTHER

Narratives

Description of Event or Problem · 1

IT WAS REPORTED AN INTERNAL ELECTRICAL COMPONENT BURNED. OUR INSPECTION OF THE UNIT REVEALED A BROKEN TERMINAL NEAR THE THERMOSTAT, RESULTING IN A 1/4" BURN HOLE IN THE FABRIC FOUNDATION OF THE UNIT. WE ALSO NOTED SEVERAL OTHER INTERNAL COMPONENTS OF THE UNIT HAD BEEN BENT AND BROKEN BY MISUSE. THE CUSTOMER REPORTED USE OF THE PRODUCT UNDER THE PT, IN CONJUNCTION WITH A ROLLING-COMPRESSION BED, WHICH IS A CLEAR CONTRADICTION OF OUR INSTRUCTIONS AND WARNINGS. WE DETERMINED THAT THIS REPORT WAS ATTRIBUTABLE TO MISUSE OF THE UNIT ON THE PART OF THE USER.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 THERMOPHORE AUTOMATIC MOIST HEAT PACK ELECTRIC MOIST HEAT PACK IRT BATTLE CREEK EQUIPMENT CO. 055

Patients

Seq Age Sex Outcome Treatment
1